Senior Innovation

1 day ago

Manchester, United Kingdom The Growth Company Full time
Job Title: Senior CRM Specialist

The Growth Company's Innovate UK Business Growth team is seeking a Senior Innovation & Growth Specialist to deliver in-depth business and innovation growth advice to ambitious business owners and senior managers of innovative businesses. The successful candidate will work closely with leadership teams to create the conditions for each business to succeed and bring the benefits of their innovation to national and international audiences.

Key Responsibilities:
  • Ensure the monitoring and collection of output and impacts data is undertaken throughout the project and at the conclusion of each individual project in line with funders' requirements.
  • Ensure client enquiries and partner referrals are correctly recorded on relevant CRMs and associated service specific data capturing systems, updating progress against agreed actions as plans progress and ensure all administration is completed in a timely manner against deadlines and is checked for accuracy.
  • Act as a credible strategic coach and mentor to client businesses to identify and support them in developing a growth strategy and their own long-term innovative operations, helping them develop new markets using Innovate UK and other support.
  • Ensure that potential clients comply with the project eligibility criteria by conducting initial eligibility checks prior to formal assessment and action planning.
  • Sales and account management skills.
  • Excellent planning, organizational, administrative, and project management skills.
  • Well-developed IT skills, including an understanding of computerized management information systems, spreadsheets, diary management, e-mail, and CRM databases.
  • Good financial, analytical, reasoning, and decision-making skills.
Requirements:
  • Significant experience of sector(s)/business experience in the private sector, including at a senior management or Director level.
  • At least degree level business education, or degree level qualification with a management body or the relevant business experience to match those.
  • Knowledge and understanding of the key national, sub-regional and local organizations and their role in supporting economic development and specifically business growth.

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