Marketplace Growth Specialist
4 weeks ago
As a Marketplace Consultant at Amazon UK Services Ltd., you will play a key role in helping medium and large-sized businesses on Amazon grow their sales and improve their customer experience. You will work closely with our team of consultants to provide strategic advice and support to our Selling Partners, helping them to master the fundamentals of selling on Amazon.
Key Responsibilities
Manage a portfolio of 12-14 Selling Partners to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools, and processes.
Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals, and provide strategic recommendations to maximize the sellers' potential.
Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio, using key metrics to guide your work and uncover hidden areas of opportunity.
Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
Understand and utilize CRM tools, such as Salesforce, to track all pertinent account information and sales progress.
Prepare and deliver business reviews to your clients.
Develop a thorough understanding of the Amazon Marketplace ecosystem.
A Day in the Life
As a Marketplace Consultant, you will have the opportunity to work with a diverse range of Selling Partners, from fashion to consumables, and help them to grow their sales and improve their customer experience. You will work closely with our team of consultants to provide strategic advice and support, and will have the opportunity to develop your skills and expertise in a fast-paced and dynamic environment.
Requirements
BA/BSc degree or equivalent experience, including 1+ years of sales or account management experience in E-Commerce, retail technology, SaaS, or software.
Strong analytical skills, including Microsoft Excel.
Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements.
Superior communication and presentation skills.
Ability to thrive in an ambiguous environment.
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