Administrative Support Officer
3 weeks ago
Position Overview
The Liaison, Diversion and Reconnect (LDR) Service operates as a comprehensive assessment unit, catering to the needs of various stakeholders including law enforcement, judicial entities, and the broader community.
We are pleased to announce an opportunity to become part of our team as a Band 3 Administrative Support Officer. This pivotal role is essential in delivering a flexible and thorough administrative framework, ensuring we provide the highest quality of service to our users.
You will be welcomed into a well-established team comprising both administrative and clinical professionals, fostering a supportive and inclusive atmosphere.
Key Responsibilities
The ideal candidate will possess outstanding communication abilities, serve as a professional ambassador for our service, and demonstrate adaptability and diligence in administrative tasks.
The LDR Service is dedicated to supporting individuals of all ages and vulnerabilities, facilitating liaison and diversion both within and outside the criminal justice framework. We conduct screenings and assessments for individuals aged 10 and above who are suspected of criminal activity, aiming to identify health and social care needs. Our mission is to enhance the experience of service users by connecting them with appropriate resources in a timely manner.
About Our Organization
Join us in a region renowned for its exceptional quality of life, where we offer remarkable professional development opportunities.
We are the Kent and Medway NHS and Social Care Partnership Trust (KMPT), delivering mental health, learning disability, and specialized services to millions across the region.
Our Trust, which has received a 'Good' overall rating from the CQC and 'Outstanding' for care, employs over 3,200 staff across 66 facilities in 33 locations, covering an extensive area.
You will collaborate with dedicated and diverse colleagues who are committed to providing exemplary care to our service users and their families.
Our work culture is built on kindness and compassion, recognizing the vital contributions of every team member, from support staff to leadership.
Job Duties
We operate as a multidisciplinary team that includes mental health professionals, social workers, liaison and diversion specialists, apprentices, and lived experience practitioners, alongside a consultant psychiatrist. Our collaboration extends to law enforcement, judicial systems, youth offending teams, probation services, community mental health teams, and various health and social care providers. We are committed to offering comprehensive support through supervision, performance reviews, and personal development plans, alongside a genuine investment in your training and growth.
This is an exciting opportunity to join our team as a Band 3 Administrative Support Officer, playing a crucial role in delivering a flexible and comprehensive administrative service to enhance the experience of our users.
Required Skills and Qualifications
Essential
- Exceptional communication skills
- Qualifications equivalent to NVQ level 3 / GCSE in English and Mathematics
- Proficient IT skills
- Experience in customer service
Desirable
- Experience in supervising others
- Ability to work independently
Knowledge Requirements
Essential
- Familiarity with general office procedures
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