Administrative Support Specialist
4 weeks ago
Job Overview
The Kent and Medway NHS & Social Care Partnership Trust is seeking a dedicated Administrator
We are looking for organized and proactive individuals, to become a vital part of our supportive team located in Kent.
About the Role:
This position provides an excellent opportunity to contribute to a collaborative environment that supports a committed clinical team. You will work closely with various healthcare professionals, including Consultant Psychiatrists, Community Mental Health Nurses, and Occupational Therapists.
Key Responsibilities:
Serve as the welcoming voice for incoming calls and manage inquiries. Coordinate the team's calendar, ensuring efficient appointment scheduling. Prepare and maintain accurate clinical documentation and correspondence. Handle administrative tasks such as organizing meetings and coordinating interpreters.Ideal Candidate Profile:
A self-motivated individual with a proactive mindset and innovative approach. Adaptable and flexible, thriving in a dynamic work environment. Highly organized with a strong attention to detail. Proficient in Microsoft Office Suite and possesses robust IT skills.Are you ready to take on a fulfilling role where you can positively influence others?
Main Responsibilities of the Role
The diverse responsibilities of the Administrator will encompass:
Assisting the team in processing work requests through the administrative inbox, including managing referrals within the patient administration system. Managing diaries and scheduling clinic appointments. Engaging with patients, caregivers, relatives, and external stakeholders. Drafting letters and reports through audio typing and/or copy typing. Utilizing the patient record system with provided training. Screening phone calls and overseeing the administrative mailbox. Organizing and documenting meeting minutes. Providing reception coverage as needed.The successful candidate will demonstrate empathy and compassion, maintain a professional and adaptable demeanor, enjoy being part of a team, exhibit initiative, and possess strong communication and interpersonal skills. The ability to prioritize tasks and work effectively under pressure is essential to deliver a high standard of service to our patients.
Working with Our Organization
Experience a rewarding career in a region known for its exceptional quality of life and professional development opportunities.
The Kent and Medway NHS & Social Care Partnership Trust serves a diverse population, providing mental health, learning disability, and specialized services.
Our Trust, recognized for its high standards of care, employs a dedicated workforce committed to delivering exemplary service to our service users and their families.
We value kindness and compassion, with every member of our team, from support staff to leadership, playing a crucial role in our mission to provide outstanding care.
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