Administrative Support Specialist
4 weeks ago
Job Overview
The Kent and Medway NHS & Social Care Partnership Trust is in search of a dedicated Administrator
We are looking for organized and proactive individuals, to become an integral part of our supportive team located in Kent.
About the Role:
This position provides an opportunity to contribute to a collaborative environment that supports a committed clinical team. You will work closely with various healthcare professionals, including Consultant Psychiatrists, Community Mental Health Nurses, and Occupational Therapists.
Key Responsibilities:
- Serve as the welcoming voice for incoming calls and inquiries.
- Oversee the scheduling of appointments, ensuring efficient management of the team's calendar.
- Prepare and maintain accurate clinical documentation and correspondence.
- Handle administrative tasks such as organizing meetings and coordinating interpreters.
Ideal Candidate Profile:
- A self-motivated individual with a proactive mindset and innovative approach.
- Adaptable and flexible, thriving in a dynamic work environment.
- Highly organized with exceptional attention to detail.
- Proficient in Microsoft Office Suite and possesses strong IT capabilities.
Are you seeking a fulfilling role where you can make a meaningful difference?
Primary Duties of the Role
The diverse responsibilities of the Administrator will encompass:
- Assisting the team in managing work requests through the administrative inbox, including processing referrals on the patient administration system.
- Managing diaries and scheduling clinic appointments.
- Engaging with patients, caregivers, relatives, and external stakeholders.
- Drafting letters and reports through audio typing and/or copy typing.
- Utilizing the patient record system with training provided.
- Answering and screening phone calls while managing the administrative mailbox.
- Organizing and documenting meeting minutes.
- Providing reception cover as needed.
The successful candidate will demonstrate empathy and compassion, possess a professional and adaptable demeanor, enjoy teamwork, exhibit initiative, and have strong communication and interpersonal skills. The ability to prioritize tasks and work effectively under pressure is essential to ensure a high standard of service delivery.
Working with Our Organization
Experience the opportunity to work in a region known for its exceptional quality of life while benefiting from outstanding professional development opportunities.
The Kent and Medway NHS & Social Care Partnership Trust serves a large population, providing mental health, learning disability, and specialist services.
With a workforce dedicated to delivering excellent care, you will be part of a diverse and passionate team committed to supporting our service users and their families.
Our organization values kindness and compassion, recognizing the vital contributions of every team member in delivering exemplary service.
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