Housing Support Specialist

2 weeks ago


London, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

About Look Ahead Care Support and Housing

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year.

Our Mission

We co-design and deliver innovative social care solutions and support people to thrive. Our work spans mental health, homelessness, young people, and learning disabilities, offering diverse opportunities for career growth.

About the Role: Housing Lead Specialist Support Worker

We are seeking a compassionate and resilient Housing Lead Specialist Support Worker to join our Homelessness & Complex Needs service in Hackney. This role offers a rewarding opportunity to make a tangible difference in the lives of individuals facing complex challenges.

Your Responsibilities:

  • Lead on the management of hoarding, self-neglect, and skills related to independent living.
  • Oversee the Move On process for customers, liaising with external partners to build comprehensive support packages and transition plans.
  • Provide information, social inclusion, and vocational opportunities to empower individuals to recover and maintain well-being.
  • Collaborate with service users to develop personalized care plans that promote self-advocacy, self-management, and empowerment.
  • Deliver targeted recovery-focused support to individuals with needs around hoarding, mental health, substance use, and dual diagnosis.

Essential Skills and Experience:

  • Up to NVQ Level 3 or equivalent in a relevant area (e.g., psychology, Health and Social Care, Social Work).
  • Proven experience working with individuals experiencing homelessness and complex needs.
  • Strong communication, interpersonal, and problem-solving skills.
  • Commitment to person-centered care and empowering individuals.

Our Values:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk. We strive for diversity and inclusion in our workplace and are proud members of the Employers Domestic Abuse Covenant.



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