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Housing Support Specialist

2 months ago


London, Greater London, United Kingdom Hestia Housing Support Full time

About Hestia Housing Support

At Hestia, we are committed to making a meaningful impact in the lives of individuals facing challenges related to homelessness. Our core values emphasize equity, diversity, and inclusion, and we provide a comprehensive range of services including support for Domestic Abuse, assistance with Modern Slavery, Mental Health care, and Criminal Justice.

Role Overview

The successful candidate will be part of our dedicated team focused on assisting individuals at risk of homelessness. This role is pivotal in delivering specialized support and guidance to advocates who assist service users facing housing instability. The position requires extensive knowledge of housing laws and a proven track record in addressing housing-related challenges.

Key Responsibilities

As a Housing Support Specialist, your daily activities will include:

  • Leading efforts to provide specialized assistance to advocates working with individuals experiencing homelessness or at risk of becoming homeless.
  • Identifying and promoting best practices within the service to effectively prevent and address homelessness.
  • Offering expert support to advocates managing complex housing situations.
  • Evaluating housing applications and referrals, providing tailored advice and assistance.
  • Conducting advisory clinics to address housing concerns and homelessness prevention strategies.
  • Sharing insights on housing legislation and regulations relevant to various housing options.
  • Staying informed about updates to the Homelessness code of guidance.
  • Monitoring compliance with safehouse guidelines and regulations.
  • Supporting service users in alternative accommodations due to homelessness.
  • Facilitating discussions on themes and trends affecting homelessness during team meetings.

Qualifications and Skills

To thrive in this role, candidates should possess:

  • Demonstrated knowledge and experience in housing and homelessness legislation.
  • Experience in advocacy and mediation concerning complex housing issues.
  • Understanding of welfare benefits legislation and its implications.
  • Ability to create effective interventions addressing the root causes of homelessness.
  • Proactive and solution-oriented approach to client work.
  • Strong communication skills and the ability to build relationships with diverse stakeholders.
  • Excellent organizational skills and the capacity to manage multiple projects.
  • Commitment to making a positive difference in the community.

Our Commitment to Diversity and Inclusion

At Hestia, we value the diverse backgrounds of our staff and service users. We are dedicated to fostering an inclusive workforce that reflects the communities we serve, ensuring that all voices are heard and respected.

Disability Confident Employer

Hestia is proud to be recognized as a disability confident employer, committed to supporting individuals with disabilities throughout their employment journey.