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2 months ago
We are seeking a highly motivated and compassionate Support Specialist to join our team at Hestia Housing Support. As a Support Specialist, you will play a vital role in providing high-quality care and support to our service users with complex mental health needs.
Key Responsibilities- Manage a caseload of service users with diverse health and support needs, working closely with their carers to promote their health and wellbeing.
- Support service users to maintain their independence, identify their strengths, and achieve their goals and aspirations, in partnership with our subcontractors as required.
- Provide day-to-day care and support to service users, in line with their care and support plans.
- Assist service users to attend educational, leisure, and health-related activities, accompanying them as necessary.
- Assist with the administration of medication, supporting service users to transition towards managing their own medication where possible.
- Monitor the health, wellbeing, safety, and security of the service and its users, reporting any concerns and following up promptly in line with Hestia procedures.
- Carry out domestic tasks, including cooking and cleaning, when appropriate.
- Good knowledge of mental health issues, including signs, symptoms, and treatments.
- Ability to assess service users' declining mental health and take appropriate action.
- Basic awareness of health and safety issues.
- Willingness to cook and clean with service users and assist with personal care.
- Willingness to work unsociable hours, including weekends, evenings, and sleep-ins, within a rota system.
- Ability to motivate and support service users towards their goals, maximizing their independence.
- Willingness to travel and work across Hestia services when required.
- Promote a service user-oriented organization by ensuring all activity aligns with service user needs.
- Good literacy and numeracy skills.
- Working knowledge of basic functions in MS Word and Outlook.
- Ability to use an I.T.-based Support Planning, Risk Assessment, and Keyworking system.
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.
- Commitment to working within an Equality and Diversity Framework.
As a Support Specialist at Hestia Housing Support, you will have the opportunity to make a meaningful difference in the lives of our service users. We offer a supportive, inclusive, and resolution-driven work environment where your contributions are recognized and valued. You will have the chance to grow both personally and professionally while working with a dedicated team of professionals who share your passion for delivering high-quality care and support.