Outpatient Antibiotic Therapy Administrative Coordinator

3 weeks ago

York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Position Overview

An exciting opportunity has emerged within the Outpatient Antibiotic Therapy (OPAT) service for a Band 3 Administrative Coordinator. This role is pivotal in supporting the clinical operations of the department, overseeing patient scheduling, and delivering administrative assistance to the team. The successful candidate will possess exceptional communication and organizational abilities and will be eager to acquire and develop new competencies. Demonstrating the capacity to work autonomously while being adaptable and flexible to accommodate the demands of a busy department is essential.

We seek a team member who is positive, approachable, and friendly, capable of collaborating effectively while also exhibiting initiative and a patient-centered mindset.

Key Responsibilities

The primary responsibilities of this role include:

  • Understanding and maintaining confidentiality in information management and record-keeping.
  • Providing comprehensive administrative support to the team.
  • Handling inquiries from healthcare professionals and patients through various communication channels.
  • Executing general administrative tasks to ensure the seamless operation of the service.
  • Utilizing the Trust's Core Patient Database (CPD) system and other databases, with full training provided.

About Our Organization

Employee Benefits

We offer a variety of benefits to support our staff, including:

  • Access to the NHS Pension Scheme, which provides substantial benefits upon retirement, including a lump sum and pension for dependents.
  • 27 days of annual leave, increasing to 33 days based on NHS Trust service.
  • A generous relocation package of up to 30% of salary (capped at £18,000) for hard-to-fill positions requiring relocation.
  • A range of paid and unpaid leave options for both emergency and planned absences.
  • Confidential support and advice on personal, work, family, and relationship matters, available 24/7 through our Employee Assistance Programme.
  • NHS Car Lease scheme and Cycle to Work scheme.
  • A wide array of learning and development opportunities.
  • Discounts on dining, travel, shopping, automotive services, cinema, and financial services from various providers.

For more information on the extensive benefits we provide, please refer to the Trust's dedicated Staff Benefits pages.

Job Responsibilities

A comprehensive description of the role is available in the attachment: job description.

Working for the Trust

Our organization is guided by values co-developed with our staff: we are kind, we are open, and we pursue excellence.

Our values reflect our ambition to cultivate a diverse workforce that truly represents our communities. We welcome applications from all individuals and collaborate with our Staff Networks to enhance the diversity of our applicant pool. If there are any accommodations we can provide to make the application process more accessible, please reach out to us.

In our commitment to inclusivity, we will consider requests for flexible working arrangements from the outset of your employment. While this may not be feasible for every role, we strive to be supportive whenever possible. We encourage discussions with the recruiting manager regarding any specific requirements you may have.

Qualifications

Essential

  • Educated to GCSE Level or equivalent, with a minimum of C in Maths and English or equivalent qualifications/experience.
  • Proficient in Word Processing and Computer literacy skills to RSA3/NVQ3 Level or equivalent demonstrable experience.

Skills

Essential

  • Able to effectively organize and prioritize workload.
  • Capable of functioning efficiently as part of a team.

Experience

Essential

  • A minimum of 6 months of experience in an administrative or secretarial role.

Desirable

  • Experience within an NHS environment.
  • Experience managing confidential information.

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