Strategic Enterprise Sales Representative

3 weeks ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time
Job Overview

ServiceNow stands as the leading enterprise cloud software provider globally, and we attribute our success to the exceptional talent we bring on board. We are committed to hiring the finest individuals and fostering a culture that celebrates our workforce. Join our elite Sales team.

The Strategic Enterprise Sales Representative plays a crucial role within the global Digital Go-To-Market (GTM) organization, collaborating closely with Account Executives (AE) to generate new sales revenue. This position encompasses three primary responsibilities: 1) Expand business within existing, under-served, and potential Enterprise accounts; 2) Identify new opportunities through proactive prospecting; 3) Assist in opportunities by preparing quotes and proposals, developing strategic account plans, conducting business reviews, and partnering with the broader account team, which includes the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, and Customer Success teams.

The role of the Strategic Enterprise Sales Representative involves both sales and support functions to foster new business and cultivate ServiceNow's future sales leaders through a structured development and advancement pathway.

Key Responsibilities:

  • Gain insights from seasoned Sales professionals by participating in the team that supports and drives large Enterprise accounts through all phases of the sales process and customer journey.
  • Establish formal networks with key decision-makers and continuously enhance your understanding of the entire sales process.
  • Prospect under-served Enterprise accounts and/or cross-sell specialized solutions.
  • Provide timely sales support to clients as needed.
  • Collaborate with Customer Success Managers and Renewal Representatives to ensure customer health and retention.
  • Act as a trusted advisor to clients by comprehending their business needs and recommending how ServiceNow can facilitate their digital transformation initiatives.
  • Identify the appropriate specialists/support resources to engage in a deal at the optimal time.
  • Manage the sales process, ensure opportunity closure, and maintain ongoing account management to guarantee customer satisfaction and drive additional revenue streams.
  • Invest in personal growth by continually enhancing your skills through formal training, coaching, and constructive feedback.
Qualifications

Successful candidates will possess:

  • Experience in building trusted relationships with both current and prospective clients, as well as internal teams.
  • A willingness to learn and focus on personal development to acquire new skills.
  • The ability to grasp the broader context and business drivers surrounding IT.
  • A driven mindset, consistently applying newly acquired, complex knowledge.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed work environment. If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application process and need an alternative method for applying, please reach out for assistance.

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