Holiday Planning Consultant

3 weeks ago


Dawlish, Devon, United Kingdom Hays Travel Full time

Job Overview

Employment Type: Full-time or Part-time

Attractive salary with potential for unlimited bonuses.

We are seeking skilled Travel Advisors to become part of our thriving teams across various locations.

The ideal candidate will possess exceptional product knowledge, along with strong questioning and listening abilities to assist clients in planning, selecting, and successfully booking their vacations.

As a collaborative team member, you will enhance business through social media engagement, events, and by nurturing relationships with current clients.

Our clients are central to our operations, thus outstanding customer service experience is essential.

Key Responsibilities:

  • Cultivate and sustain relationships with clients
  • Assess and fulfill clients' requirements
  • Leverage social media to advertise promotions, fostering customer interaction and sales opportunities
  • Engage in promotional events and initiatives to boost branch visibility
  • Meet individual and team sales objectives
  • Support the daily functions of the branch
  • Willingness to engage in and provide training relevant to personal development
  • Efficiently handle administrative tasks and adhere to processes accurately

Desired Competencies:

  • Capability to achieve personal Travel Advisor goals and team sales objectives
  • Strong communication skills and customer service background
  • High level of accuracy and numerical proficiency
  • Enthusiasm and a positive outlook with a dedication to contributing to business growth
  • Proficient IT skills

Required Experience:

  • Minimum of 1 year experience as a Travel Advisor
  • Demonstrated sales success
  • A passion for travel and tourism
  • Comprehensive travel product knowledge with familiarity in tour operator systems
  • Strong sales and presentation abilities
  • Customer-oriented approach
  • Problem-solving capabilities
  • Team-oriented mindset
  • Effective organizational and time-management skills
  • Excellent communication skills
  • A recognized travel qualification (preferred)


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