Client Relationship Manager

2 weeks ago


Wimbledon, United Kingdom Perm Recruitment Ltd Full time
About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at Perm Recruitment Ltd. As a key member of our financial services team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide exceptional client service and support, ensuring a positive and exceptional client experience.
  • Manage client service needs and expectations, ensuring client satisfaction and loyalty.
  • Liaise with other team members to ensure seamless communication and collaboration.
  • Assist in client meetings and provide support as needed.
  • Ensure accuracy and completeness of client documentation and business applications.
  • Liaise with product providers to ensure timely and accurate responses to clients.
  • Organize client review meetings and ensure back-office systems are up to date.
  • Comply with relevant compliance, T&C, data protection & financial crime procedures/requirements.
Requirements
  • Excellent knowledge of Microsoft Office; Outlook, Word, Excel, Teams.
  • Excellent communication skills (written and verbal).
  • Compassionate, empathetic and able to build relationships.
  • Highly organized and disciplined.
  • A positive attitude and willingness to help others.
  • Show initiative and take personal responsibility for completing tasks.
  • Excellent time management and prioritisation skills.
  • Strong Attention to detail.
  • Comfortable conversing naturally and positively with clients to understand their motivations.
  • Strong interpersonal skills and ability to inspire confidence with our clients.
About Us

Perm Recruitment Ltd is a well-established recruitment agency specializing in financial services. We pride ourselves on providing exceptional service to our clients and candidates alike.



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