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Client Support Administration Specialist
2 months ago
Position: Client Support Administration Specialist
Location: Hybrid Work Model (3 days remote, 2 days in-office)
Salary: Up to £32,000 per annum plus an attractive benefits package
Are you a detail-oriented and proactive individual with a strong commitment to delivering exceptional administrative assistance? We are thrilled to present an opportunity for a Client Support Administration Specialist to join our esteemed team. In this role, you will provide vital support to our client delivery Consultants, ensuring seamless daily operations and effective communication. This position offers a balanced work-life arrangement with the flexibility of remote work.
Key Responsibilities:
- Coordinate consultant schedules, arranging meetings and necessary logistics.
- Manage incoming and outgoing correspondence, ensuring timely acknowledgment and forwarding of all communications.
- Assist consultants in meeting preparations, including drafting agendas, gathering documents, and distributing meeting materials.
- Prepare templates for meeting minutes and update action items post-meeting.
- Execute quarterly tasks in advance of scheduled meetings.
- Process invoices and oversee annual budget tracking.
- Set up meetings and upload relevant documents to online platforms.
- Communicate with providers to ensure timely receipt of all required documentation.
- Support consultants in the completion of internal reporting requirements.
- Monitor communications from providers and pension organizations.
- Answer incoming calls and provide assistance to callers in the consultant's absence.
- Perform general office administrative duties, including filing and managing postal tasks.
- Maintain precise client time records using our proprietary time-tracking system.
- Collaborate effectively with team members, embodying the values of our organization.
Qualifications and Skills:
- Prior experience in administrative support or secretarial roles.
- Basic understanding of pensions is advantageous but not mandatory, as training will be provided.
- Proficient in Microsoft Office Suite, especially Outlook, Word, Excel, and PowerPoint.
- Strong written and verbal communication skills.
- Exceptional organizational and interpersonal abilities.
- Professional demeanor and responsible approach to client interactions.
- Enthusiastic and self-motivated, with a strong initiative.
- A collaborative team player who thrives in a close-knit environment.
- Advanced Excel skills are essential; experience with invoicing is a significant plus.
Additional Requirements:
- GCSE English and Maths Grade C or above (or equivalent).
- Intermediate to advanced proficiency in Microsoft Office, particularly Excel and Word.
- Familiarity with PowerPoint and Visio software is beneficial.
Join our dynamic and employee-owned organization, where you will play a crucial role in supporting our team of consultants. If you are a motivated and detail-oriented individual, we invite you to explore this opportunity to contribute to our success.
Office Angels is an employment agency committed to equal opportunities. We value diversity and strive to create an inclusive environment where everyone can thrive. If you require any adjustments during the application process, please inform us, and we will be happy to assist you.
Desired Skills and Experience:
Strong administrative skills, excellent organizational abilities, effective time management, diary management, and proficient IT skills.
Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary staffing solutions. We are an Equal Opportunities Employer.
By applying for this position, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement, detailing how we will utilize your information, is available on our website.
