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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeAbout the RoleWe are seeking a highly organized and communicative Medical Receptionist to join our team at St Johns House Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to patients and visitors,...
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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeAbout the RoleWe are seeking a highly organized and communicative Medical Receptionist to join our team at St Johns House Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to patients and visitors,...
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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeAbout St Johns House Medical CentreWe are a large, friendly, and forward-thinking medical centre, dedicated to providing excellent patient care and service. Our team is made up of experienced healthcare professionals, working together to deliver high-quality care to our patients.Job SummaryWe are seeking a skilled and experienced Medical Receptionist to join...
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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeJob SummarySt Johns House Medical Centre is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesProvide a warm and welcoming experience for patients and visitorsManage...
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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeAbout St Johns House Medical CentreWe are a large, friendly, and forward-thinking team dedicated to providing excellent patient care and customer service. Our clinical team consists of doctors, pharmacists, advanced clinical practitioners, practice nurses, pharmacists, and healthcare assistants, while our administrative team includes secretaries,...
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Worcester, Worcestershire, United Kingdom St Johns House Medical Centre Full timeAbout St Johns House Medical CentreWe are a large, friendly, and forward-thinking team dedicated to providing excellent patient care and customer service. Our clinical team consists of doctors, pharmacists, advanced clinical practitioners, practice nurses, pharmacists, and healthcare assistants, while our administrative team includes secretaries,...
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Medical Receptionist
2 months ago
About the Role
We are seeking a highly organized and communicative Medical Receptionist to join our team at St Johns House Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.
Key Responsibilities
- Provide exceptional customer service to patients and visitors, responding to queries and concerns in a timely and professional manner.
- Manage the front desk, including answering phones, handling correspondence, and maintaining accurate records.
- Coordinate appointments, including booking, rescheduling, and cancelling, as well as managing patient flow and wait times.
- Process patient payments, handle cash and credit transactions, and maintain accurate financial records.
- Assist with administrative tasks, such as data entry, filing, and photocopying, as needed.
- Work collaboratively with the healthcare team to ensure seamless communication and coordination of patient care.
Requirements
- Experience working in a healthcare or administrative setting, preferably in a medical reception role.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
As a Medical Receptionist at St Johns House Medical Centre, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.