Receptionist

7 months ago


Worcester, United Kingdom SO Aesthetics Full time

SO Aesthetics are seeking a Receptionist to join our team due to our business expansion

As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth clinic operations. The role is for between 15-20 hours over 3 days. The predicted days/ hours are a Monday 12-5, Tuesday 12-8 and a Friday 9-5 This will include late nights and 1-2 Saturdays a month.

The days will be similar each week but we require flexibility for holiday and sickness cover. The earliest start will be 9am. The latest finish would be 8pm.
- Flexible
- Team player
- Have experience working in a medical environment or Aesthetics clinic
- Knowledge of the Aesthetics industry
- Previous experience working with Xero and Pabau is desirable
- Previous experience working in an admin and receptionist based role
- Excellent phone etiquette and strong communication skills
- Strong organisational skills with the ability to multitask effectively
- Ability to work independently with mínimal supervision
- Professional appearance and demeanour
- Knowledge of patient confidentiality

'''Responsibilities'''
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, taking messages as necessary
- Schedule appointments and maintain calendars for staff members
- Perform clerical tasks such as filing, photocopying, and scanning documents
- Assist with data entry and maintaining accurate records
- Coordinate and set up treatment rooms
- Maintain office supplies inventory and place orders when necessary
- Handle sensitive information in a confidential manner
- Provide administrative support to various departments as needed
- Create invoices and take payments

If you are a motivated individual with exceptional organisational skills and a passion for providing excellent customer service, we would love to hear from you

Note: This job description is intended to provide an overview of the responsibilities and qualifications for this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required.

**Job Type**: Part-time

**Salary**: £13.00-£13.50 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Employee discount
- Sick pay

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Aesthetics/ Beauty: 2 years (required)
- Receptionist: 4 years (preferred)
- Medical: 2 years (preferred)

Work Location: In person


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