Senior Receptionist

3 weeks ago

Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

This Senior Receptionist post is responsible for the day to day running of reception ensuring the reception desk is covered at opening times. To welcome, receive and greet all visitors, providing the first point of contact for all service users, resolving routine enquiries and complaints professionally and in accordance with Trust standards and procedures. Be responsible for dealing with all calls received in a professional manner, ensuring telephone standards are met. The role may require contact with distressed and anxious patients; training will be given and support to enable you to manage potentially challenging situations.

  • Ward Clerk, Laurel 3, Wrh

    6 days ago

    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures. Key Responsibilities 1 Use of manual and computerised systems including Oasis, Bluespier, eZ notes to: Maintain and check patient registration...