Medical Receptionist
2 months ago
About St Johns House Medical Centre
We are a large, friendly, and forward-thinking medical centre, dedicated to providing excellent patient care and service. Our team is made up of experienced healthcare professionals, working together to deliver high-quality care to our patients.
Job Summary
We are seeking a skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for managing the front desk, answering phone calls, and handling patient queries in a professional and courteous manner.
Main Responsibilities
- Provide exceptional patient care and service, ensuring a positive experience for all patients.
- Manage the front desk, including answering phone calls, handling patient queries, and maintaining accurate records.
- Work collaboratively with the healthcare team to ensure seamless communication and coordination of patient care.
- Develop and maintain a thorough knowledge of medical procedures, policies, and protocols.
- Ensure accurate and timely completion of administrative tasks, including data entry and record-keeping.
- Provide support to the healthcare team, as needed, to ensure the smooth operation of the medical centre.
Requirements
- Experience working in a medical reception environment, preferably in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office software, including Word, Excel, and Outlook.
What We Offer
We offer a competitive salary, comprehensive training, and opportunities for professional development. If you are a motivated and experienced Medical Receptionist looking for a new challenge, we encourage you to apply.
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