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Customer Services Coordinator

4 months ago

Warrington, United Kingdom E Tupling & Son Full time

E. Tupling is a leading independent and family-run distributor serving plumbers' merchants and builders' merchants across the UK. Our business is at an exciting stage of sustained growth, and we are now looking for a **'Customer Service Coordinator' **to join our talented team.

This is a fantastic opportunity for a proactive and customer-focused sales professional. We are looking for a self-starter with a can-do attitude who thrives on building and maintaining customer relationships.

Ideally, you will have previous experience talking directly to customers to build relationships and grow sales. In this fast-paced role, you will proactively manage all aspects of internal sales and deal with incoming inquiries in a professional and efficient manner.
- A strong communicator with a professional and friendly telephone manner.**_**:

- The ability to answer 25+ phone calls per day in a timely and efficient manner.**_**:

- Process driven with attention to detail of paramount importance. This relates to a multitude of administrative tasks including order processing, quotations etc.**_**:

- IT proficient - Outlook, Excel, Word etc.**_**:

- An excellent organiser - multitask and work to deadlines. Manage/prioritise own workload and possess a flexible approach at all times.**_**:

- Customer-focused with an ability to work independently but also enjoy working as part of a team.**_**:

- Self-motivated and committed with a desire to learn and develop.**_
- ** Salary is £26,769 with the working hours of 8am-5pm**_
- ** June start date**_

**Job Types**: Full-time, Permanent

Pay: £26,769.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: CSCAPR
Expected start date: 03/06/2024