Customer Service Coordinator
2 days ago
We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Ingevity. As a key member of our Customer Service team, you will be responsible for handling customer inquiries and managing orders through our SAP system.
Key Responsibilities:- Build strong relationships with customers to ensure excellent service and meet their needs.
- Process orders through the SAP system in a timely and accurate manner.
- Collaborate with the sales team and wider supply chain to meet customer needs and achieve customer excellence.
- Attend customer meetings and provide excellent customer service.
- Manage customer complaints and returns in a professional and timely manner.
- Previous experience in a customer-facing role is essential.
- Excellent communication and problem-solving skills are required.
- Experience working with SAP is essential.
- Fluent English language skills are required, with the ability to communicate effectively with customers.
- Ability to work as part of a team and contribute to a positive and collaborative work environment.
Ingevity is a leading provider of specialty chemicals, high-performance carbon materials, and technologies that purify, protect, and enhance the world around us. We are committed to being an equal opportunity employer and aim to not discriminate unlawfully on any grounds.
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Warrington, Warrington, United Kingdom Freight Personnel Full time{"title": "Customer Service Coordinator", "subtitle": "Join our team as a Customer Service Coordinator and take ownership of the customer experience for new and existing clients.", "content": "We are seeking an experienced Customer Service Coordinator to join our Logistics Team. As a key member of our team, you will be responsible for providing a world-class...
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Warrington, Warrington, United Kingdom Freight Personnel Full time{"title": "Customer Service Coordinator", "subtitle": "Join our team as a Customer Service Coordinator and take ownership of the customer experience for new and existing clients.", "content": "We are seeking an experienced Customer Service Coordinator to join our Logistics Team. As a key member of our team, you will be responsible for providing a world-class...
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