Customer Service Coordinator

3 days ago

Warrington, United Kingdom CV-Library Full time

Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Customer Service Coordinator based in Warrington.

The company is a leading manufacturer and distributor of building and plumbing supplies to independent merchants.

The position is on permanent basis.

Job description

Our company is a leading family-run distributor serving plumbers' merchants and builders' merchants across the UK. Our business is at an exciting stage of sustained growth, and we are now looking for a 'Customer Service Coordinator' to join our talented team.

This is a fantastic opportunity for a proactive and customer-focused sales professional. We are looking for a self-starter with a can-do attitude who thrives on building and maintaining customer relationships.

Ideally, you will have previous experience talking directly to customers to build relationships and grow sales. In this fast-paced role, you will proactively manage all aspects of internal sales and deal with incoming inquiries in a professional and efficient manner.

The successful candidate will be:

* A strong communicator with a professional and friendly telephone manner.

* The ability to answer 25+ phone calls per day in a timely and efficient manner.

* Process driven with attention to detail of paramount importance. This relates to a multitude of administrative tasks including order processing, quotations etc.

* IT proficient - Outlook, Excel, Word etc.

* An excellent organiser - multitask and work to deadlines. Manage/prioritise own workload and possess a flexible approach at all times.

* Customer-focused with an ability to work independently but also enjoy working as part of a team.

* Self-motivated and committed with a desire to learn and develop.

Job Types: Full-time, Permanent

Pay: £26,190.45-£29,100.51 per year dependent on hours

Hours of work:

* 8am – 5pm or 7am – 5pm

* Monday to Friday

Benefits:

* Company pension

* Free parking

* Health & wellbeing programme

* On-site parking

Experience:

* Customer service: 1 year (preferred)

* Plumbing, Heating and/or Building products: 1 year (preferred)

Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job

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