Support Secretary
6 months ago
Responsible for secretarial and administrative service to the consultant(s) and his / her medical team (where appropriate) Typing and filing of clinic letters for consultant(s) Take appropriate action with regard to telephone calls from patients / relatives, GPs and other agencies using initiative, within broad guidelines outlined by the consultant(s) / service line manager, supported by medical secretary team. Ensure accurate messages are taken for multi-disciplinary clinical team and delivered in a timely manner. Prioritise own workload including the typing of clinics, discharge summaries and medical reports and documents with the support of the medical secretary. Regular exposure to distressing / emotional circumstances (eg typing correspondence and reading reports etc) Assist in sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results. Ensure effective communication with all members of the multi-disciplinary team. Ensure comprehensive working knowledge of iPM as commensurate with role. Ensure all hospital case notes are traced into and out of the department accurately on iPM.
To obtain hospital case notes from both within the Trust and outside Trusts when required by the consultant(s) and/or team. Required to cover medical secretary colleagues during times of absence or increased workload as requested by line manager. Required to cover reception during times of absence or increased workload as requested by line manager. To carry out any other clerical duties as determined by the line manager.COMMUNICATIONS & WORKING RELATIONSHIPS Receive and deal with confidential and sensitive telephone enquiries from patients / relatives.
Be able to handle patient complaints. Liaise with various departments and professionals within the hospital and outside agencies via verbal and written communication. To be a team member within the office and able to multi skill with the various areas. To work closely with other admin and clerical staff within the department.OTHER Able to maintain concentration on task during periods of interruption.
Requirement to exert physical effort when dealing with vast quantities of notes.All Job Holders are required to Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve. Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc. Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
Attend statutory, essential and mandatory training. Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 1998. Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
Comply with the codes of professional conduct set out by the professional body of which registration is required for the post. Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe systems of work, make known any hazards or risks that they identify and take all necessary actions to reduce risk. **Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
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Support Secretary
14 hours ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo assist in the provision of administrative support to the Haematology Department. Including audio typing, filing, booking patient appointments, preparing patient notes and other administrative / secretarial functions. To provide audio / copy typing support to the senior secretaries. To sort and file patient results, letters and other correspondence in...
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Support Secretary
6 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo support the Medical Secretaries in providing a comprehensive medical secretarial service to the consultants, allied health professionals, nursing team, junior medical staff in an effective and timely manner. This post is part of a professional multi-skilled team working across the administration service. The key responsibilities of this role are the...
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Rei Support Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeProvide secretarial and clerical support to the consultant and medical staff as required. Monitor and inform medical secretaries of stationary needs. Take appropriate action with regards to telephone calls from patients, GP’s and other agencies using initiative, some of which require analysis, and guidance from the medical secretaries, where needed. To...
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Support Secretary
8 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeRequired to cover the medical secretaries during annual leave/sickness and adapt to their work place and individual differential layouts. To undertake typing in a timely manner. To maintain confidentiality at all times and adhere to other Trust policies and procedures and implement any changes to the daily routine. Proactively support and enhance the...
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Support Secretary
14 hours ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide a comprehensive support medical secretarial service to an allocated clinical area in an efficient and timely manner. This will be to support our expanding ESP team, as well as supporting the existing secretarial team. - Typing - Printing - Sending Letters - General Admin - Filing - Adding waiting lists. - Booking appointments. - Other admin tasks...
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Support Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe Trauma, Orthopaedic and Rheumatology Service Line is searching for a support secretary to join us for either a secondment or on a fixed term contract for 12 months, with the possibility of becoming permanent. We are looking for an enthusiastic and positive person to join this busy and fast-paced team, primarily within Trauma and...
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Gynae Support Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeProvide support secretarial and clerical support to the departmental administrative team. To collect and deliver notes from other departments. Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner, referring to the medical administrator and RTT/Rota Coordinator for advice, when appropriate. Assists with...
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Rei Support Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeRequired to cover the medical secretaries during annual leave/sickness and adapt to their work place and individual differential layouts. To undertake typing in a timely manner. To maintain confidentiality at all times and adhere to other Trust policies and procedures and implement any changes to the daily routine. Proactively support and enhance the...
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Support Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timePRIMARY DUTIES & AREAS OF RESPONSIBILITY To be familiar with, and accurately use, the Bighand Voice Recognition system for typing Provide a typing and administrative service to the Trauma and Orthopaedic clinicians. Prioritise own workload including the typing of clinics & associated administration to ensure timely typing and despatch of outpatient letters...
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Executive Secretary
2 weeks ago
Plymouth, Plymouth, United Kingdom Jones Recruitment ltd Full time**Executive Secretary Role**Jones Recruitment Ltd is seeking an experienced Executive Secretary to join our team. As an Executive Secretary, you will be responsible for providing high-level administrative support to our partners and other senior staff members.**Salary:** The estimated salary for this role is £35,000 - £40,000 per annum, depending on...
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Support Secretary
6 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo arrange for copies of scans / x-rays to forward to other Trusts and hospitals. Co-ordination of specialty in-patient and out-patient waiting lists within the framework of the Waiting List Management Policy (MGN4) Ensure GP referral letters are processed and directed to appropriate appointment office in line with Trust Waiting List Policy. Required to...
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Senior Support Secretary
2 days ago
Plymouth, Plymouth, United Kingdom Jones Recruitment ltd Full timeAbout the RoleWe are currently seeking a Senior Support Secretary to join our team at Jones Recruitment Ltd. This is a key role that requires strong administrative skills, attention to detail, and excellent communication skills.The successful candidate will be responsible for:Providing senior-level administrative support to the legal team, including...
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Junior Secretary
2 weeks ago
Plymouth, Plymouth, United Kingdom Jones Recruitment ltd Full timeJob SummaryWe are seeking a highly organised and motivated Junior Secretary to join our team at Jones Recruitment ltd.The ideal candidate will have a strong background in administration, with excellent communication and interpersonal skills.Key responsibilities include:Providing secretarial support to the teamPreparing documents and reportsMaintaining...
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Medical Secretary
7 months ago
Plymouth, United Kingdom Nuffield Health Full timeHEAD OFFICE Medical Secretary **Medical Secretary** Plymouth Hospital | Department | Permanent contract | Full time Competitive salary 37.5 hours per week Nuffield Health is here to take care of the nation’s wellbeing. But to keep doing the right thing for customers and patients, our colleagues need the right level of support. That’s why we’re...
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Medical Secretary
5 days ago
Plymouth, Plymouth, United Kingdom NHS Full timeJob SummaryWe are seeking an experienced Medical Secretary to join our team at Mayflower Medical Group in Plymouth. The successful candidate will be responsible for providing administrative support to our practice manager, doctors, and health professionals.About UsMayflower Medical Group is a collection of 5 GP surgeries based across Plymouth, providing...
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Medical Secretary Professional
3 weeks ago
Plymouth, Plymouth, United Kingdom Livewell Southwest Full timeJob Overview">We are seeking an experienced and skilled Medical Secretary to join our team at Livewell Southwest. As a Medical Secretary, you will provide comprehensive secretarial support to the SORT Consultants and the Multidisciplinary Team (MDT).About the Role">This is a full-time position with an estimated salary of $45,000 - $60,000 per annum,...
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Medical Secretary
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeResponsible for providing comprehensive secretarial and administrative support to the senior medical and management teams within the Cluster Group, in an efficient and timely manner. Contribute to the effective delivery of patient care through knowledge of consultant practice and hospital systems. **Preference will be given to internal Trust staff, as well...
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Medical Secretary
7 months ago
Plymouth, United Kingdom Livewell Southwest Full timeJOB PURPOSE The post holder will work at the Community Mental Health Service, Cumberland Centre and will be responsible for the provision of a comprehensive medical secretary service to consultants and the multi-disciplinary team. There will be a requirement to also provide medical secretary cover to the Community Mental Health Service Avon team when...
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Medical Secretary Team Lead
1 week ago
Plymouth, Plymouth, United Kingdom Livewell Southwest Full timeJob Title:Medical Secretary Team LeadAbout the Role:We are seeking an experienced and skilled Medical Secretary to join our team at Livewell Southwest. The successful candidate will provide comprehensive secretarial support to our consultants and multidisciplinary team, ensuring seamless continuity of patient treatment.Main Responsibilities:Provide timely...
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Medical Secretary
6 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeResponsible for the full secretarial and administrative service to the consultant(s) and his/her medical team (where appropriate). Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the consultant(s)/directorate manager. Ensure accurate messages...