Support Secretary

1 month ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

To provide a comprehensive support medical secretarial service to an allocated clinical area in an efficient and timely manner. This will be to support our expanding ESP team, as well as supporting the existing secretarial team.
- Typing
- Printing
- Sending Letters
- General Admin
- Filing
- Adding waiting lists.
- Booking appointments.
- Other admin tasks that the service needs.

Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve.

Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.

Maintain personal and professional development to meet the changing demands of the job, participate

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

Communicates complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required

Communicates complicated administrative information to staff from other departments, and external contacts such as Devon Referral Support Service and the Clinical Commissioning Group.

Contribute to changes in departmental policies and procedures for improving patient care

Organises meetings as and when required for mutual aid.

Sort and deal with all correspondence, keeping a satisfactory record and filing system

Required to cover for other colleagues during annual leave/sickness or peak workloads.

Provide other secretarial assistance to the team as required, typing up correspondence, references for junior staff and administration and maintain filing system of this correspondence.


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