Gynae Support Secretary

2 weeks ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

Provide support secretarial and clerical support to the departmental administrative team. To collect and deliver notes from other departments. Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner, referring to the medical administrator and RTT/Rota Coordinator for advice, when appropriate. Assists with tracing of patients notes and printing scans using the Patient Information Management System (iPM) and Radiology Information System (CRIS) Assists with Audio/copy typing in an accurate and timely manner as directed by the medical secretary.

Coordinator. Print and add waiting lists for new referrals to the department Maintain an efficient filing system in line with local policy and departmental requirements for easy retrieval of documents. Cover for other colleagues during annual leave or sickness absence as required by the service. To maintain confidentiality at all times and adhere to other Trust policies and procedures.

To support and enhance the continual quality initiative ensuring a quality first approach to all aspects of work. To participate in Medical Secretarial rota to ensure cover Monday to Friday. Assisting, when required, with the maintaining of paper diary and electronic diary/schedule for the Consultants, liaising with external and internal contacts and organisations as necessary. Assisting the administrative team with sorting and dealing with all paper correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.

Action clinician instructions from clinic typing to include checking RTT coding and discharge of patients, booking of diagnostic testing. Assist administrative team in pulling patients through the system to adhere to RTT and cancer standards. Assist in dealing with various correspondences from other staff groups within the department. Being appraised annually, ensuring set objectives are met within the given timeframe.

The post holder will undertake any other duties commensurate with the role and grade for this post.


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