Administrator / Scheduler

6 months ago


St Helens, United Kingdom Specsavers Full time

**Role: Administrator / Scheduler**

**Location: Birchwood**

**Salary up to £25,000 per annum depending on experience plus a huge £2,000 welcome bonus**

**Hours of work: between the hours of 8am and 6pm, Monday to Friday**

**Contract: Permanent 37.5 hrs/week.**

**Experience: Must have previous optical experience**

If you think you have the skills, experience and attitude to fit the brief below, please apply.

The partners’ vision is very simple. They want to be able to offer the very best patient experience possible. For us, customer excellence is not just about taking calls or dispensing glasses, it is about taking the time to assess our patients’ lifestyle and needs. It is about making them feel special as well as offering them a service that can enhance their independence and quality of life. It is about making our patients SMILE

The administration and scheduling part of the role is very customer focussed as well as being key to the success of our clinics. You will make and take calls from patients, care homes and 3rd parties and book, schedule and plan the clinics efficiently. Update patient records, arrange for deliveries of patient’s new glasses, liaise with the field based teams on a daily basis and ensure all of our customers feel listened to and are happy.

**About Specsavers Home Visits**

Our passion is to deliver outstanding customer care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In addition to the highest quality equipment, we aim to provide both our office staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated home visits staff, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every Home Visit.

**Interviews will take place locally and may be via Microsoft Teams or Face to Face. **Start dates are anticipated as mid-September **.**

**#LILA1



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