Operations Administrator

5 months ago


Aberdeen, United Kingdom Pay Later Carpets NES Full time

Pay Later Carpets North East Scotland has a requirement for an Operations Administrator to support our growing carpet and flooring business. We pride ourselves on delivering high quality products and a first class service to our customers.

The role entails supporting all aspects of the business from sales through to fittings. The primary role would involve supplier co-ordination, stock management and co-ordination of fittings as well as customer support. The role is outlined further below.

Supplier and Stock Co-ordinator
- Create and track orders for our various suppliers
- Monitor existing stock levels
- Maintain stock register
- Liaise with suppliers
- Travel to and from storage unit in Aberdeen when required

Co-ordinate fittings
- Liaise with customers to arrange suitable fitting dates (customer focal point)
- Liaise with fitters to book fittings (fitter focal point)
- Respond to customer and fitter queries
- Customer focal point on day of fitting
- Co-ordinate any remedial work to be carried out
- Maintain fittings register

Customer Support
- Manage customer spreadsheet
- Credit control support
- Collect deposits
- Social Media posts
- Obtain customer feedback - get customers to leave positive reviews on Facebook
- Identify existing customers for follow-up sales calls
- Sales calls (as required)

Other
- Make improvement suggestions to help improve the way we work.
- Any other activities to support the business.

We offer
- Competitive salary
- Flexible working hours
- Ability to work from home or from our base in Aberdeen
- Opportunity to develop through a challenging role

What we are looking for:
Previous experience in a similar role is beneficial.

If you are interested, please send your CV and cover letter with expected salary and we’ll get back to you as soon as we can.

**Salary**: £19,500.00-£22,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- You will be required to attend our premises in Aberdeen for short periods of time to open up to allow fitter access and accept deliveries from 8am.

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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