Customer Service Helper

3 months ago

Derby, United Kingdom AvailableCar Castle Donington Full time

**Customer Service Helper**

**Castle Donington - £24,000 per annum + commission (Salary potential £32,000 OTE uncapped)**

Here at Available Car, we are looking for hard working and self-motivated individuals to join our expanding sales team at Castle Donington.

**Our Benefits**:

- £24,000 per annum + commission (£32,000 OTE uncapped)
- 22 days holiday - rising based on length of service.
- Employee discount scheme.
- Long Service Awards.
- Death in Service.
- Cycle to work scheme.
- Friendly team environment.
- Ongoing training and developement.

**About the role**:

- Confidently and professionally welcome Available Car Customers into the business.
- Support customers throughout their buying journey.
- Conduct test drives, assisting the customer in familiarising themselves with a prospective purchase.
- Work effectively with the team to achieve your own and the team’s monthly sales targets.
- Achieves KPI’s and targets set out by management.
- Drive performance through the presentation of additional value-added products and services.
- Actively contribute towards and build upon the Available Car ethos of delivering an exceptional customer experience.
- To ensure all customers enquiring via digital platforms are responded to in a timely and professional manner, driving forward all new leads.
- Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicle.

**About you**:
We are looking for personality, politeness, enthusiasm and the energy to want to provide world class customer service. We do not want you to sell to our customers, we just want you to help our customers to want to buy. We want you make the buying of an Available Car a fantastic and memorable experience for our customers.

**Skills required**:

- We welcome applicants with a full driving licence, experience of dealing with the public, especially from a retail or hospitality background.

**Hours**:46.5 hours per week. 5 days out of 7 on a rota. This will include the weekend when we experience our busiest days.

**Salary**: £24,000.00-£32,000.00 per year

**Salary**: £24,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Every weekend

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Customer Service Helper

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