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Customer Service Ambassador

2 months ago


Derby, Derby, United Kingdom Next Full time

We are seeking a motivated and enthusiastic Customer Service Ambassador to join our Next team. In this role, you will be working as part of a fast-paced store team to deliver outstanding customer service and stock operations.

About the Opportunity

This is an exciting opportunity for you to work in all areas of the store, including sales floors, stockrooms, and processing deliveries. You will be responsible for offering fast and friendly service at all times, helping customers find the perfect products and sharing your passion and knowledge about our amazing products.

Key Responsibilities

  • Provide exceptional customer service and support to our customers
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Maintain a high level of product knowledge and provide recommendations to customers
  • Contribute to maintaining a safe and secure working environment

About You

We are looking for a flexible, supportive, and results-driven individual who is excited about the challenge of a varied and fast-paced job. As a Customer Service Ambassador, you will have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.

What We Offer

In return for your hard work and dedication, we offer a competitive salary (£25,000 per annum), comprehensive training and development opportunities, and a fun and dynamic working environment. If you are passionate about delivering exceptional customer service and are looking for a new challenge, we would love to hear from you.