Customer Experience Ambassador

3 weeks ago


Derby, Derby, United Kingdom Zizzi Full time

Serving Up Excellence

Zizzi is a leading restaurant brand that serves mouth-watering Italian-inspired food in a vibrant and welcoming atmosphere.

Join Our Team

We are looking for a highly skilled and enthusiastic team member to join our Front of House team as a Food & Beverage Team Member. This role involves delivering exceptional customer service, preparing drinks and dishes, and maintaining the high standards of our restaurant.

Competitive Compensation

The estimated hourly wage for this role is £44, plus benefits such as a generous tronc system, Wagestream, and discounts on various products and services.

Your Key Responsibilities

As a Food & Beverage Team Member, you will be responsible for:

  • Providing exceptional customer service and ensuring the overall dining experience is enjoyable for our guests
  • Preparing drinks and dishes to the highest standard
  • Maintaining the cleanliness and organization of the restaurant
  • Supporting the whole restaurant team to ensure smooth operations
  • Being passionate about our food and knowing the menu inside out
  • Working with the restaurant team to deliver Great Times for our customers
  • Ensuring the restaurant is Looking Fabulous at all times and adhering to policies and guidelines

Why Join Us?

This role offers a range of benefits, including:

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with a free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Discounts on cinema tickets, travel websites, and big brands
  • Access to our online Zizzi community for rotas and payslips
  • Free Employee Assistance Programme with access to GPs and wellbeing support
  • 28 days holiday (pro rata)
  • Opportunities to develop and progress your career
  • Company pension contributions
  • Zizzi branded T-Shirts and aprons provided


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