Customer Experience Specialist

8 hours ago


Derby, Derby, United Kingdom Giacom Group Full time
Job Overview

Giacom Group is seeking a highly skilled Customer Experience Specialist to provide exceptional support to our customers.

The successful candidate will be responsible for delivering next-level billing and provisioning support, including remote training, on-site training, knowledge base videos, and live chat. This role requires a strong focus on process improvements and best practices to ensure the highest level of customer satisfaction.



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