Customer Experience Representative

2 weeks ago


Derby, Derby, United Kingdom Card Factory Full time

We are seeking a highly enthusiastic and results-driven Sales Assistant to join our team at Card Factory. As a valued member of our sales team, you will contribute significantly to delivering exceptional customer experiences and driving business growth.

About the Role

Your primary responsibility as a Sales Assistant will be to engage with customers, providing expert advice and guidance on our products. You will also be responsible for maintaining high levels of store appearance, including arranging attractive displays and replenishing stock as needed.

Key Areas of Responsibility
  • Deliver outstanding customer service, responding promptly to customer queries and resolving any issues in a professional manner.
  • Maintain accurate records of sales, returns, and exchanges, ensuring seamless transaction processing and minimizing errors.
  • Work collaboratively with colleagues to achieve sales targets and maintain high levels of customer satisfaction.
What We Offer

We provide a dynamic and supportive work environment, offering opportunities for career progression and professional development. The estimated salary for this role is £22,000 - £27,000 per annum, depending on experience and location.



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