Customer Experience Ambassador

5 days ago


Derby, Derby, United Kingdom Zizzi Full time
Customer Focus SpecialistAbout the Role

In this exciting opportunity, we are looking for a highly motivated individual who can deliver exceptional customer experiences in a fast-paced restaurant environment.

You will work closely with the restaurant team to ensure seamless operations, maintain the highest standards of service and presentation, and build strong relationships with customers.

Responsibilities:
  • Supporting the restaurant team to provide outstanding customer service.
  • Developing a comprehensive knowledge of our menu to effectively communicate its features and benefits to customers.
  • Collaborating with colleagues to achieve 'Great Times' for customers and exceed their expectations.
  • Maintaining a high level of visual merchandising to create a welcoming atmosphere.
Benefits:
  • An attractive hourly rate of £44.00 plus additional benefits and perks.
  • Enjoy 50% off food and drinks at Zizzi & ASK Italian, perfect for treating friends or family.
  • Benefit from a free and discounted menu on shift, so you'll never go hungry
  • Be rewarded by customers through our generous Tronc system.
  • Take advantage of Wagestream to instantly access earned wages.
  • Enjoy exclusive discounts on cinema tickets, travel websites, and popular brands.
  • Access our online community for rotas, payslips, and more.
  • Make the most of our Employee Assistance Programme, offering access to GPs and wellbeing support.
  • Enjoy up to 28 days holiday (pro rata), plus opportunities to develop and progress your career.
  • Contribute to our company pension scheme.
  • Receive Zizzi-branded uniforms and equipment.


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