Customer Support Specialist

5 days ago


Derby, Derby, United Kingdom Bartlett Mitchell Full time

Bartlett Mitchell is seeking a Customer Support Specialist to join their dynamic team. This exciting role offers the opportunity to work in a fast-paced environment, providing exceptional customer service and support to our clients.

As a Customer Support Specialist, you'll be responsible for maintaining high standards of cleanliness and presentation across our restaurant areas. This includes monitoring counters and chillers to ensure they're clean, well-stocked, and presented in line with our six principles. You'll also be responsible for checking the restaurant areas regularly to maintain consistent levels of cleanliness and providing prompt and efficient service to our customers.

The ideal candidate will have previous experience working in a customer service environment, good merchandising skills, and till experience. You'll also need to be able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure every customer experience is a positive one. In return, we're offering a competitive salary of £25,000 per annum, plus benefits including an annual day off for your birthday, monthly masterclasses with Michelin-starred chefs, and fully funded development courses ranging from levels 2 to 7.

We're committed to investing in our employees' development and offer a range of training and development opportunities to help you grow in your career. If you're passionate about delivering exceptional customer experiences and want to join a dynamic and supportive team, we'd love to hear from you.



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