Technical Support Specialist

2 weeks ago


Derby, Derby, United Kingdom Rise Technical Recruitment Limited Full time

Job Title: Technical Support Specialist

Job Overview:

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide day-to-day support to our service and spares departments, ensuring the smooth operation of our CNC machinery.

Key Responsibilities:

  • Provide excellent customer support via phone and email
  • Manage delivery and collection of CNC machinery
  • Generate documentation for customer support and service activities
  • Travel to customer sites to service machinery

Requirements:

  • Experience working with CNC machinery and Fanuc controls
  • Excellent customer service and communication skills
  • Ability to work collaboratively as part of a team
  • Comfortable with sporadic UK-wide travel

What We Offer:

  • Comprehensive training and development opportunities
  • Competitive salary and benefits package
  • Excellent work-life balance with a structured working week


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