Homelessness Support Specialist
2 days ago
Estimated Salary: £62,880 - £69,360 per annum (£17-£18 P/H)
We are seeking an experienced Homelessness Support Specialist to join our team at Novax Recruitment Ltd.
Main Responsibilities:
- Deliver face-to-face support services to individuals with housing needs, providing expert advice and guidance to prevent homelessness and address accommodation requirements.
- Conduct comprehensive assessments in line with legislative frameworks, developing tailored housing plans and offering written advice to customers facing homelessness or housing insecurity.
- Collaborate closely with external agencies and accommodation providers, negotiating effective solutions and working in partnership with statutory and non-statutory bodies to ensure customer needs are met.
- Support the delivery of high-quality services and best practices, ensuring consistent approaches, adherence to policies, and provision of updates to teams and managers while considering financial and safeguarding implications.
Requirements:
- Proven experience in customer service and housing advice, including managing complex cases and developing bespoke housing plans to meet individual needs.
- Strong communication and negotiation skills, demonstrated through working with providers, partners, and agencies to secure positive housing outcomes for residents.
- Experience in collaborating with multi-agency teams and adhering to policies related to safeguarding, health and safety, and equality to ensure high-quality service delivery.
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