Customer Service Apprenticeship

5 months ago


Derby, United Kingdom Juniper Training Full time

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, and resolving any issues or complaints
- Communicate effectively with customers to understand their needs

**Experience**:

- Previous experience in customer service or a related field is preferred but not essential
- Excellent verbal and written communication skills in English

**Job Type**: Apprenticeship

Pay: £6.40 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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