Customer Service Advisor
5 months ago
HEAD OFFICE
Customer service Advisor
Customer Service Advisor
York Hospital | Ward | Permanent | part time.
£21,333 pro rata
15 hours per week
We are currently looking for a Customer Services Advisor to join our team on the ward in our Derby Hospital.
You’ll love your career at Nuffield Health. Our unique approach to connected healthcare brings great advantages to our members and patients. And it creates amazing opportunities for you to find professional fulfilment. Across hospitals, Fitness and Wellbeing Clubs, and specialist services including physiotherapy, we offer total, personalised health and wellbeing. What’s more, as Britain’s largest not for profit healthcare provider, we invest every penny in services and staff. So we offer more time and scope for you to make a difference.
As a Customer Services Advisor, you will need
To handle customer enquiries (both telephone and internet), supplying potential customers with information about the services offered at the hospital
To support the Hospital Bookings Teams to ensure that customer requirements/queries are effectively dealt with.
To coordinate customer journeys, ensuring that customers have a good understanding of the defined customer journey expectations including
- Identifying all hospital areas which have customer touch points to ensure shared knowledge and understanding
Supporting target setting for customer retention rates
Providing information required to enable other areas to respond to all customer enquiries to the defined quality and timeline standards
Collating information which effect or influence the customer experience
To introduce new processes to improve customer advise and service, as required
To develop constructive relationships with both internal and external stakeholders.
To effectively and proactively develop constructive relationships with both internal and external stakeholders.
To provide the initial point of contact for all local public relations enquiries and activity.
To formulate messages, which reflect an agreed, consistent position and ensure these are effectively communicated in response to local issues, which might impact on Nuffield Health’s reputation.
To promote the Nuffield Health brand consistently across all stakeholders, supporting the implementation of national brand values and guidelines.
To support Bookings Administrator team with call handling/reception as and when required
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today
It starts with you.
-
Customer Service Advisor
5 months ago
Derby, United Kingdom Stratstone BMW Full time**Customer Service Advisor (Fixed-term 6 months, Monday-Friday)** **Stratstone BMW Derby** **Salary of £23,059 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Derby? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an...
-
Customer Service Advisor
4 months ago
Derby, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required!** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply chain management,...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required! Interviews 15/04/24** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom 2Fawcett Recruitment Full timeRole: Customer Service Advisor Type: Permanent Location: Derby **Salary**: £24,000 2fawcett are currently recruiting for a Customer Service Advisor for a business based in Derby. You will be required to manage the end to end customer service experience. **Duties**: - To record all customer interaction within company systems. - To use the relevant IT...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom SF Group Full timeCustomer Service Advisor Ref code: OZG99096920 Customer Service & Call Centre, Office Support £ 13 per hour Derby, Derbyshire, England Temporary / Interim Office Based SF Recruitment is currently working alongside one of their key clients based in Derby to recruit for a Customer Service Advisor on a temporary to permanent basis. The role will involve both...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom Webhelp Full time**Job Advert** Webhelp is seeking an engaging and empathic full-time Customer Service Advisor in Derby. This full-time Customer Service role offers a salary of £21,757 and a clear career path and development opportunities as you deliver amazing customer experiences. Working for our client the UK’s largest railway operator, we are looking to have the best,...
-
Customer Service Advisor
2 weeks ago
Derby, United Kingdom Job&Talent Full timeJoin Our Team: Customer Service Advisor Position: Frontline Customer Service Advisor Interviews being held on the 30th November - With a start date of 11th November 2024 Location: East Midlands Airport ( DE74 2TR), Castle Donington Salary: £13.82 p/h (£20.73p/h after 40 hours) Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive...
-
Customer Service Advisor
3 weeks ago
Derby, United Kingdom Morson Talent Remote Work Freelance Full timeJob Title: Customer Service Advisor (6-Month Contract) Location: Hybrid (after training) – Severn Trent Salary: £12.53 per hour Working Hours: Monday to Friday About the Role:Morson Talent, in partnership with Severn Trent, is recruiting 4 Customer Service Advisors for a 6-month contract. This is a great opportunity to be part of a dynamic team where...
-
Customer Service Advisor
4 weeks ago
Derby, United Kingdom Countrywide HQ Full timeJob DescriptionWe are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby.OTE- £25,500k - Uncapped Commission - Overtime paid x2 hourly rateAbout the role:You will be providing a telephone-based booking service for our clients who have instructed us to conduct...
-
Customer Service Advisor
4 weeks ago
Derby, United Kingdom CV-Library Full timeJoin Our Team as a Customer Service Advisor in Derby! ?? Location: Derby, DE74 2UD Salary: £23,000 (approximately £11.79 per hour) Working Hours: Monday - Friday Shift 1: 9 AM - 5:30 PM x 5 position available Shift 2: 10:30 AM - 7 PM x 5 position availableStart Date - Next week WC 14th October Length of contract - 4 weeks to start of with,...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom Refresco Full timeRefresco, the world’s largest, multi-national soft drinks manufacturer, is seeking a **Customer Service Advisor** at our head offices in **Kegworth**. We offer a genuinely great place to work, with lots of personal development, and career opportunities all alongside a highly competitive salary. Refresco UK are part of the Refresco Group a multi-national...
-
Customer Service Advisor
3 weeks ago
Derby, United Kingdom Manpower UK Ltd Full timeJoin Our Team as a Customer Service Advisor in Derby! ??Location: Derby, DE74 2UDSalary: £23,000 (approximately £11.79 per hour)Working Hours: Monday - FridayShift 1: 9 AM - 5:30 PM x 5 position availableShift 2: 10:30 AM - 7 PM x 5 position availableStart Date - Next week WC 14th OctoberLength of contract - 4 weeks to start of with, however there is...
-
Customer Service Advisor
4 months ago
Derby, United Kingdom German Automotive Full timeAs a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they...
-
Service Advisor
5 months ago
Derby, United Kingdom Pendragon Full time**Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom EVO Group Full timeWe have an exciting opportunity for an customer service advisor to join the team within our Derby branch. Customer Service is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support growth. The...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom EVO Group Full timeWe have an exciting opportunity for an customer service advisor to join the team within our Derby branch. Customer Service is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support growth. The role...
-
Service Advisor
5 months ago
Derby, United Kingdom Stratstone BMW Full time**Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
4 months ago
Derby, United Kingdom Stratstone BMW Full time**Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom Air Liquide Full timeDelivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive...
-
Customer Service Advisor
5 months ago
Derby, United Kingdom nurtur.group Full timeBrief Your Market, part of nurtur. group are looking for Customer Services Advisor to join our team. The nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents. Using both our unique bespoke software and cleverly designed strategic marketing packages, we...