Customer Service Advisor
4 months ago
As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
Main Responsibilities
- First point of contact for customers with substantial influence on customer satisfaction
- Responsible for the preparation and planning of vehicle bookings
- Retail invoicing as required
- Maintain the highest standards of customer contact and communications throughout their visit
- Preparing job packs, checking for recalls and updating vehicle service history's
- Putting purchase invoices on to the computer
- Excellent communication skills, both written and verbal
- IT literacy
- Incredible customer service skills
- The ability to multi task and work under pressure
- A friendly and approachable manner
**Package Description**
As a Service Advisor you will receive a competitive salary, we also offer great benefits including:
- 28 days holiday including bank holidays
- Company pension scheme
About the company we were established in 2006.We are The main dealer alternative. We carry out service and repairs on German Marques (including Audi, BMW, Mini, Mercedes-Benz, Porsche Seat, Skoda, and Volkswagen),
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Work Location: In person
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