Bookings Coordinator
7 months ago
**Bookings Coordinator**
Hours: 37.5 per week (full time equivalent)
Reporting to: Administration Team Leader
Key Responsibilities:
- Manage private patient bookings efficiently and in accordance with established policies.
- Serve as the primary contact for consultants, patients, and staff regarding booking inquiries.
- Coordinate bookings across multiple sites, ensuring accurate record-keeping and timely communication.
- Provide patients with necessary information and support for their treatment.
- Collaborate with team members to ensure all bookings are handled promptly and accurately.
**Required Skills**:
- Proficiency in relevant IT systems for processing bookings and payments.
- Effective communication with various stakeholders including consultants, patients, and insurance companies.
- Ability to liaise with embassies and other third-party sponsors for necessary arrangements.
- Commitment to ongoing training and personal development to meet job demands.
Additional Information:
- The role involves primarily office work with extensive computer use.
- Requires a high level of accuracy, analysis, and emotional resilience.
- Adherence to confidentiality and equal opportunity policies is essential.
- Smoking is prohibited in all Trust premises.
**Job Types**: Full-time, Temporary contract
Pay: £11.44-£11.75 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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