Business Services Assistant

Are you a credible and engaging leader with project delivery experience? Looking to use your business partnering skills in a new role? Then our Portfolio Business Partner role may be for you! The NHSBSA Portfolio Management Directorate (PMD) are seeking a Portfolio Business Partner to establish, maintain and schedule the directorate’s 3-year sub-portfolio...

**In this role, you are accountable for**: Working in an Agile way - you work in an agile way and have an awareness of agile tools and how to use them. You advise colleagues on how and why agile methods are used and provide a clear, open, and transparent framework in which teams can deliver. You adapt and reflect and are resilient to challenges. You see...

The Head of Business Innovation & Customer Experience is a key member of the Directorate Leadership Team. They will have responsibility forleading, overseeing and driving the delivery of NHSBSA Business Innovation Lab, the Customer Experience Strategy and framework as well as supporting both internal and external programmes of work. Benefits identification...

Job Title:Business Intelligence AnalystAbout the Organisation:The NHS Business Services Authority is a leading provider of services to the NHS and other healthcare organisations. Our mission is to deliver high-quality, cost-effective solutions that improve patient care and outcomes.Key Responsibilities:Analyse complex data sets to identify trends and...

Join us at the NHS Business Services Authority where we're in search of Senior Finance Business Partners to bolster our expanding services for the NHS. If you're a CCAB qualified professional with financial management expertise, adept at partnership and influencing, and driven by the desire to enact positive change within the NHS, then this opportunity...

**In this role, you are accountable for**: 1. Business Partnering Support your assigned directorate to establish and maintain a sub-portfolio change programme, identifying and categorising new projects and change initiatives for a decision on entry to the portfolio Manage the delivery of directorate 3-year roadmap for sub-portfolio and project pipeline,...

**Note**: In line with our long-term business strategy regarding prescription scanning, the role may be relocated to Greenfinch Way, Newburn Riverside, Newcastle Upon Tyne. What has attracted you to this post and what skills can you bring to this role? Part of role includes an aspect of manual handling; do you have any experience of this, and if so, can...

As a service designer, you will design the end-to-end journey of a service. You will help users complete their goals and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government. You will work independently...

The NHS Business Services Authority is seeking an IT Service Management Specialist to support the development and implementation of ITIL service management processes.This role involves engaging with business colleagues, internal/external suppliers, and key stakeholders to ensure effective service delivery. You will be responsible for supporting the adoption...

In this role, you are accountable for 1. Leading on the end-to-end design and delivery of change processes, improvement plans which support the goals of HR Shared Services by use of initiative, knowledge, and judgement to analyse problems with a view towards identifying and recommending creative solutions for operational efficiency. 2. Leading the management...

**Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: £21,000 - £23,000 pa + £1,200 pa Performance Bonus **Working Hours**:Full Time, 37.5 hours per week **Shift Patterns**: between 8am to 9pm, Mon - Sun, 5 on 2 off **Holidays**: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays. As a Customer...

**In this role, you are accountable for**: 1. Analyse failure within services and identify root causes for that failure2. Identify opportunities for cost reduction and improvement within an existing service3. Understand user needs and identify where separate interactions with government should act as one service that meet that need4. Arrange these separate...

Want to make a difference through driving and leading our Customer Experience and Business Innovation team and function across the NHS Business Services Authority, then we would really like to hear from you. This is an exciting opportunity for someone who has a proven track record of leading customer experience and business innovation initiatives to join our...

About the RoleWe are seeking a highly experienced Service Design Consultant to join our team at the NHS Business Services Authority.In this role, you will work closely with stakeholders to understand user needs and develop solutions that meet those needs.You will contribute to best-practice guidelines around service design and agile ways of working, ensuring...

**Customer Service Assistant** **Newcastle, NE12 8BU** **Salary**: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus **Working Hours**:37.5 hours per week **Shift Patterns**: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) **Holidays**: 29 days holidays (increases to 31 days...

About the RoleWe are seeking a highly skilled Organisational Design and Business Transformation Expert to join our team at the NHS Business Services Authority. This is an exciting opportunity for a forward-thinking professional who is passionate about collaborating with colleagues to drive organisational change.In this role, you will work collaboratively...

Job overview If you have excellent communication and organisational skills and are interested in supporting change, the NHS Business Services Authority have the opportunity for you! The Portfolio Management Directorate are seeking a Portfolio Administration Assistant to join our friendly team and provide a high-quality administrative service. It’s an...

Job summary If you enjoy administration work, have good communication skills, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Business Unit Administration Support Officer to join our team in Newcastle. It's the perfect opportunity to find out how...

Job summary As a DDAT Resource Co-ordinator, you will manage, administer, maintain, and support budgets, assets, and procurement services for NHSBSA IT-related staff, hardware, software, and consumables. You will identify service improvements, measure and record efficiency savings, and source IT goods and services at optimum prices. Your role will...

**In this role, you are accountable for**: The receipt and opening of items and accurate maintenance of any associated records. To load and label prescription trolleys, racks, trays and to keep same in an orderly manner. To clearly label and load all equipment used for the storage of items and maintain Stores in an orderly manner at all times. The movement...