DDAT Business Resource Co-ordinator

4 days ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

Job summary

As a DDAT Resource Co-ordinator, you will manage, administer, maintain, and support budgets, assets, and procurement services for NHSBSA IT-related staff, hardware, software, and consumables. You will identify service improvements, measure and record efficiency savings, and source IT goods and services at optimum prices. Your role will involve providing practical guidance on IT procurement matters and supporting NHSBSA's journey to becoming a multi-sourcing digital business.

27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active wellbeing and inclusion networks Excellent pension ( employer contribution) NHS Car lease scheme Access to a wide range of benefits and high street discounts

Main duties of the job

Manage and support budgets, assets, and procurement services for IT-related resources.Identify and implement service improvements in budget and procurement operations.Measure and record efficiency savings from implemented a wide range of IT goods and services at optimum prices.Provide practical guidance and information on IT procurement processes to monitor and analyse resource closely in financial management and lead the continued development of and manage workloads for one or more teams to meet objectives and delivery with stakeholders to facilitate and foster collaborative approaches.Prioritise requirements and optimise resource on standards, methods, tools, and applications to meet organisational objectives.Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.

As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job description

Job responsibilities

In this role, you are accountable for:

Responsibility for the production, administration and monitoring of expenditure forecasts and ongoing costs for IT Capital, Revenue, Baseline and Strategy budgets. Analysing financial data to produce and present complex financial reports for discussion with Senior Managers

Responsibility for the liaising and negotiating with external suppliers for the procurement of goods and services as required to ensure the best possible service and cost is negotiated for the NHSBSA and its users to ensure deliverables are met within a timely manner and budget

Responsible for stock control and procurement of IT consumables, including selection of suppliers, to ensure that adequate stock levels are maintained to meet business requirements

Responsible for confirmation of delivery of equipment / services and initiation of invoice reconciliation and where appropriate responsible for the raising of debtor invoices.

Undertaking day to day maintenance and updates of IT related budgets and carrying out month end and year end procedures efficiently and effectively. This includes regular liaison with the NHSBSA Finance and Commercial Teams

Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements

Provide support for a wide range of internal teams for any issues on procurement, budget management, licence agreements, Escrow agreements and tools such as Integra, Service Management tool etc

Undertake investigation and research into alternative IT Suppliers aimed at improving the cost-effective provision of services.

Responsible for the training and mentoring of staff to carry out budget and procurement administration activities

Develop a thorough knowledge of and adhere to at all times, the Authoritys Standing Financial Instructions, Standing Orders and Purchasing procedures

Manages, provides and receives highly complex, sensitive and contentious information (Commercial in Confidence Information), presenting information to a wide range of stakeholders

Exercise decision making, negotiation and judgement on matters that will include analysis of options, recommending solutions which may not be popular using persuasion and influencing skills to improve service delivery and processes.

Plans, schedules and co-ordinates a range of budget and procurement activities across a number of business areas in line with current business objectives. Adjusts plans as necessary to manage conflicting priorities and deadlines.

Accurately produces information and maintains documentation and contract records within systems in accordance with SFIs for audit requirements and business requests.

Communicates effectively at all levels, verbally and in writing and establishes and maintains communication with individuals and groups, internally and externally. Can explain difficult or complex matters, overcoming any problems in understanding.

Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.

In addition to the above accountabilities, as post holder you are expected to:

Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.

Demonstrate NHSBSA values and core capabilities in all aspects of your work.

Foster an environment where your own and colleagues safety and well-being is promoted.

Contribute to a culture which values diversity and inclusion.

Comply with NHSBSA policies, procedures and protocols as they apply to your role.

In addition to the above accountabilities, as post holder you are expected to: Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager. Demonstrate NHSBSA values and core capabilities in all aspects of your work. Foster an environment where your own and colleagues safety and well-being is promoted. Contribute to a culture which values diversity and inclusion. Comply with NHSBSA policies, procedures and protocols as they apply to your role. Person Specification

Qualifications

Essential

1.Foundation Degree or equivalent with relevant in-depth knowledge of the subject matter or 2.Relevant experience of the subject matter

Desirable

1.Qualifications in appropriate IT certification ( ITIL)

Experience

Essential

Significant Experience of: 1.Performing a range of varied work activities in developing relationships and engaging key stakeholders. 2.Communicating complex technical information easily to both technical and non-technical people. 3.Rapidly absorbing complex technical and business information to learn new technologies keep skills up to date and adapt to change. 4.Identifying risks and escalating them as appropriate. 5.Analysing and interpreting a wide range of highly complex non-routine data. Experience of: 6.Presenting work at user groups and conferences 7.Managing, training, developing and sharing best practice with a range of staff. 8.Developing existing capabilities within the teams and at individual levels

Desirable

strong understanding of relevant frameworks and methods relevant to the role, such as Agile and Waterfall Project Management delivery methodologies

Personal Qualities, Knowledge and Skills

Essential

Significant knowledge and skills in the following areas: 1.Analysis and prioritisation of tasks. 2.Working collaboratively within a multi-disciplinary team setting, both internal and externally. 3.Planning and management of own and others' work to achieve business objectives. 4.Managing relationships with stakeholders approach to self-learning and continuous professional development. 6.Managing multiple contracted suppliers adhering to contracted SLA's. 7.Developing and reviewing report metrics , working across multiple projects, analysing opportunities, defining successful approaches, and proactively solve problems

Desirable

1.Software licensing, providing advice and support to colleagues. 2.Delivery of high-quality advice, support, documentation and training in both contractual and procedural aspects of licensing

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