Mailroom Assistant

**Note**: In line with our long-term business strategy regarding prescription scanning, the role may be relocated to Greenfinch Way, Newburn Riverside, Newcastle Upon Tyne.

What has attracted you to this post and what skills can you bring to this role?

Part of role includes an aspect of manual handling; do you have any experience of this, and if so, can you expand?

Can you describe a situation where you have worked under pressure or to a tight deadline?

The successful applicant must be able to demonstrate effective interpersonal, organisational and communication skills with the ability to liaise with appropriate internal and external stakeholders. You will need to have a keen eye for detail and be a strong team player. To be successful in this role, you must be self-motivated and have a flexible approach to work. Full training will be provided for this role, although experience of following instructions and procedures would be helpful.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Flexi time

Hybrid working model

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

**In this role, you are accountable for**:
The receipt and opening of items and accurate maintenance of any associated records.

To load and label prescription trolleys, racks, trays and to keep same in an orderly manner.

To clearly label and load all equipment used for the storage of items and maintain Stores in an orderly manner at all times.

The movement of prescriptions and other items as instructed.

To efficiently retrieve, transport or dispatch items to the correct destination, internal or external, which may include physically loading and unloading items on to or from a vehicle.

To ensure that items for external dispatch are addressed clearly and accurately and that any associated documentation is completed.

Ensure that items for disposal or salvage, including confidential waste, are regularly removed from the working area and dealt with accordingly. This may include physically loading items on to a vehicle.

Provide an internal and external messenger service e.g. movement of items to and from Teams, between floors, completing transactions at a bank or Post Office as instructed.

Assist with the induction of, and demonstrate own activities to, new staff.

Performs other duties commensurate with pay band and experience.