Business Unit Admin Support Officer

3 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

Job summary

If you enjoy administration work, have good communication skills, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for a Business Unit Administration Support Officer to join our team in Newcastle. It's the perfect opportunity to find out how rewarding a career with the NHS can be

If you have experience in office administration, are a supportive team player and a good communicator then this is the role for you. You will join the Administration Team helping to provide administrative support across our three processing centres. Flexibility will be important as your workload will be varied, so every day will be different

Please note we may close the vacancy early should we receive a high number and calibre of applications.

What do we offe r?

27 days leave (increasing with length of service) plus bank holidays Hybrid working model (we are currently working largely remotely but some attendance in office will be required) Flexi time Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to a wide range of benefits and high street discounts

Main duties of the job

Manage general duties , filing, photocopying, monitor e-mails, order stationery and ad hoc duties. Be responsible for accurate update, recording, deleting, and monitoring of all relevant information Book travel and accommodation Initiate initial actions on all relevant forms, documentation, records and spreadsheets and Electronic Staff Record

About us

Here at the NHS Business Services Authority, what we do manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow. As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more. Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take are people connected to care.

Job description

Job responsibilities

Provide general administrative support for Primary Care Services. Duties will include organising meetings; meeting administration including minutesand following up on actions; diary management; email management; programme administrative support; answering telephone calls and redirecting as applicable; reception duties and completion of appropriate Business Administration duties

Manage general duties , filing, photocopying, monitor e-mails, faxing, order stationery and ad hoc duties. Open, register, sort and distribute the daily post. Action all relevant correspondence and distribute to relevant parties. Initiate initial actions on all relevant forms, documentation, records and spreadsheets and Electronic Staff Record. Action and log calls/e-mails received into the appropriate section and follow up action if required. Be responsible for accurate update, recording, deleting, and monitoring of all relevant information. Provide telephone cover as and when the business requires. Book travel and accommodation. Provide recruitment administration support and service when required. Organise refreshments and room bookings for on- and off-site meetings when required. Reception duties including answering, redirection and transfer calls, issue visitor/contractor passes, security monitoring, emergencyreporting, log and report of lost property, sign for mail and deliveries. Carry out general duties when required. Take responsibility for self-management and to identify personal development needs to the benefit of the business. Responsible for the security of documents, information, and equipment under post holders control . Will support and participate in the duties of the NHSBSAs Professional Administration Service. Deputise for other administration staff, as and when required Person Specification

Qualifications

Essential

GCSE Grade C or above Maths and English (or equivalent

Desirable

NVQ level 2 in Business Administration or equivalent

Personal Qualities, Knowledge and Skills

Essential

Experience of using office equipment and filing. Good understanding of computerised office systems. Experience of using Word, Excel, Outlook, and Databases Able to prioritise workload Able to manage a diverse workload Flexible approach to work. Able to communicate at all levels Reliable and committed Team worker, friendly Excellent telephone manner Discreet, confidential, organised

Desirable

Powerpoint experience

Experience

Essential

Administration experience in a busy office environment

Desirable

NHSBSA Working Practices

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