Booking Co-ordinator Urology Diagnostic

8 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

An exciting opportunity has arisen within the Urology Diagnostic and Treatment Centre for a Booking Co-ordinator to support the opening of Bodmin Community Diagnostic Centre (CDC).

**Duties will include but not limited to**: booking of appointments, managing waiting lists, updating comments and managing patient RTT pathways in Radar and the Somerset Cancer Register, answering the telephone, preparation of clinic notes including E-notes, outcoming clinics and admitting and discharging patients on BEA.

Flexible working across both Bodmin CDC and Treliske Hospital sites.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Working closely with the nursing team and consultants, your duties will include booking of appointments, managing waiting lists, updating comments and managing patient RTT pathways in Radar and the Somerset Cancer Register, answering the telephone, preparation of clinic notes including E-notes, outcoming clinics and admitting and discharging patients on BEA.

The patient is at the centre of everything we do. Our experience is creating a patient focused service offering the very best in healthcare support meeting the needs of our patients. Now we are looking for a new member of our team with the personality and passion to do them justice, providing our service users the very best we can offer.

Our Trust values are;
Care & Compassion

Trust & Respect

Working Together

Inspiration & Innovation

Pride & Achievement.

To achieve them we need dedicated, engaged, happy and supportive colleagues, doing their best for patients, visitors, each other and the organisation.



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