Lead Access Co-ordinator
7 months ago
Access Team to act as the first point of contact relating to access management, referral to treatment and all wait time targets. Access Team to act as the first point of contact for patients exercising their legal right to access services within maximum waiting times under the NHS Constitution guidelines. Direct liaison with patients as part of the national and local waiting list initiatives. Liaison with patients with deteriorating or changes of condition, assessing whether a clinical review is required, and following up with the relevant trust specialty to ensure patient best interests are adhered to.
To be a role model demonstrating good communication and ensuring robust and open communication with all staff through regular meetings with the specialty areas. In conjunction with the Access Co-Ordinators work with specialty management teams to ensure patients waiting for appointments and/or treatment are managed in chronological order, within clinical priority and seen or treated within the maximum wait time in line with national guidelines and Trust policy. To track, monitor and record progress against identified measures, including demand, capacity, recovery, and activity plans, to enable reporting on a regular basis. To lead on the development and delivery of training to individuals and groups of staff to support new and existing processes which support the Access Policy.
To lead on the Access Policy Audit programme to ensure compliance, providing feedback on waiting list management and recommendations for continued improvement. Co-ordinate highly complex waiting list validation programmes and manage outcomes, and reporting to National teams as required to validate data and reduce patient waiting times. Lead the work on capacity and demand within the Access Team to ensure ongoing maintenance and use in planning operational delivery. To support the electronic patient record programme by contributing their knowledge of RTT and elective care pathways.
Identify, recommend, and facilitate change to improve access by focusing on challenging areas within the patients pathway.To analyse, interpret and make recommendations on a range of factors relating to: Data quality Data completeness Capacity & demand To provide general administrative support including minute taking, arranging meetings, action plans and updating reports. To respect the confidentiality of all matters relating to their employment and other members of staff. Weekly monitoring to include (list not exhaustive): Not added to BEA All waiting list types Post inpatient & outpatient follow-up Incomplete > 18 weeks validation Pathway ID Unconfirmed TCIs Same day cancellations to ensure patients are re-booked within 28 days or within RTT breach date (whichever is sooner). MAXIMS internal referrals RTT data quality issues (Radar) Mutual aid monitoring Identifies and evaluates areas for potential service improvement and discusses with relevant personnel which may be from other areas of the Trust and impact on their working practice.
Encourage and enable others to alter their practice in line with service improvements.
-
Lead Access Co-ordinator
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe role of the Lead Access Team Co-ordinator is to provide specialist advice and support to all specialty management teams to ensure the delivery of elective access targets, including referral to treatment and cancer targets. Support the development and implementation of policies and procedures relating to the RCHT Access Policy. Lead role in monitoring...
-
Access Team Co-ordinator
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe role of the Access Team Co-ordinator is to provide expert advice and support to all specialty management teams to ensure the delivery of all planned access targets, including referral to treatment and all cancer targets. Support the implementation of policies and procedures relating to the Access Policy. Provide a key role in monitoring the referral to...
-
Colposcopy Co-ordinator
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is an exciting opportunity for someone to join the Women's & Children's care Group, Colposcopy team to provide a brilliant first class administrative support to the department ensuring a seamless patient experience from referral to treatment. We are seeking a dynamic, well-organised, and pro-active Lead Colposcopy co-ordinator You will need a working...
-
Nursing Mdt Co-ordinator
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals Trust Full timeMDT Meeting Co-ordination Practical organisation of multi-disciplinary team meeting through the following: Co-ordination of the clinical multi-disciplinary team meeting Collation and subsequent return of patient case notes where applicable Record MDT information as required Communication Be a role model demonstrating good communication and ensuring robust...
-
Colposcopy Co-ordinator
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeWe are looking for a Colposcopy Co-ordinator to provide secretarial and administrative support to the Colposcopy Service as well as providing cover/support for colleagues within the Obstetrics and Gynaecology Service. The post-holder will receive, access, co-ordinate and book outpatient appointments for patients using knowledge of clinical specialties to...
-
Colposcopy Co-ordinator
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeWe are looking for a Colposcopy Co-ordinator to provide secretarial and administrative support to the Colposcopy Service. The post-holder will receive, access, co-ordinate and book outpatient appointments for patients using knowledge of clinical specialties to ensure patients are booked into the correct appointment slot in accordance with NHS...
-
Nursing Mdt Co-ordinator
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is an exciting new opportunity to join our Neurology Administration team We are seeking an enthusiastic, motivated person who can offer excellent administration skills to assist in the provision of a comprehensive service. This post holder will support the clinical team & nursing team in this new and exciting role and work as part of a well-established...
-
Gateway Activities Co-ordinator
7 months ago
Truro, United Kingdom The CHAOS Group Full time**Gateway Co-ordinator** **12 months maternity cover** This may include providing information, signposting or referral to other providers and agencies, or connection to a service or activity. Contributing to the delivery and take-up of The CHAOS Group’s core and developing services such as: - The Step into Wellness programme - Accepting clients for the...
-
Outpatient Appointment Co-ordinator
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeHave you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Appointment Centre within the Royal Cornwall Hospital, is looking to appoint a member of staff in its Urgent Referrals Team, working as part of a team of outpatient advisers, the post holder will...
-
Disclosure Team Co-ordinator
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeYou will be involved in all aspects of leading a team, including recruitment, training and appraisals whilst operationally locating personal files and preparing them for disclosure to a tight deadline. The department is fast paced and would suit someone that can cope with pressure and has good IT literacy skills. To be responsible for meeting deadlines by...
-
Inpatient Booking Co-ordinator/medical Secretary
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is an exciting opportunity for someone to join the Obstetric & Gynaecology team to provide a brilliant first class administrative support to the care group ensuring a seamless patient experience from referral to treatment. We are seeking dynamic, well-organised, and pro-active booking coordinators/medical secretary. Ideally you will need a working...
-
Care Co-ordinator
6 months ago
Truro, United Kingdom Oakshed Care Full time**Care Coordinator** **Overview**: We are seeking a self motivated, outcome-oriented and organized Care Coordinator to join our team. The Care Coordinator will play a key role in overseeing the day to day running of the service, ensuring that good quality care is delivered to our service users. If you have a passion for care, coordinating tasks, ensuring...
-
Ophthalmology Booking Co-ordinator
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe Ophthalmology Outpatient Team within the Royal Cornwall Hospital, is looking to appoint a member of staff to Assist the Booking Team lead in a very busy and demanding area to work. The role of Outpatient Booking Coordinator will ensure in line with the Trust’s Access Policy that patients are treated in a timely and effective manner and support the...
-
Imaging Inpatient Co-ordinator
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team as a Imaging Pathway Navigator within the Clinical Imaging Admin & Clerical Team at the Clinical Imaging Department, Royal Cornwall Hospital, Truro, providing an efficient Imaging booking service for the Trust in a fast paced environment. The main duties of the...
-
Mdt Co-ordinator Assistant
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe Multidisciplinary Coordinator team are required to work closely with the Cancer Multi-disciplinary teams (MDT) and Cancer Nurse Specialists (CNS) to ensure timely patient care, efficient and well prepared meetings, and support the team in collecting and evidencing good working practice in line with national Cancer Standards and National Clinical...
-
Rota Co-ordinator for Specialist Services
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeWe are looking to recruit a dynamic and enthusiastic individual to coordinate the medical staffing rotas for the Specialist Services and Surgery division. The postholder will ensure the provision of high-quality patient care by efficiently deploying junior and senior medical staff, and the post will involve working with junior doctors, consultants, senior...
-
Drug Related Death Prevention Lead
6 months ago
Truro, United Kingdom Cornwall Council Full timeDrug Related Death Prevention Co-ordinator Grade 5 (£41,704 - £50,300) Reducing Drug-related Deaths in Cornwall & Isles of Scilly You would be joining the Cornwall & Isles of Scilly Drug & Alcohol Team which is responsible for co-ordination and delivery of the national and local drug and alcohol strategies. The team sits within the Communities Service...
-
Customer Team Leader
1 week ago
Truro, United Kingdom CO-OP Full timeClosing date: 16-12-2024 Customer Team Leader Location: 6-7 Kings Road, St Mawes, TR2 5DH Pay: £13.32 per hour Contract: 18-23 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid...
-
Team Leader Flexible Hours Part or Full Time
1 week ago
Truro, United Kingdom CO-OP Full time32 per hour Contract: 18-23 hours per week + regular overtime, permanent, part time Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to...
-
Customer Team Leader
1 week ago
Truro, United Kingdom CO-OP Full timeClosing date: 16-12-2024 Customer Team Leader Location: 6-7 Kings Road, St Mawes, TR2 5DH Pay: £13.32 per hour Contract: 18-23 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. ...