Imaging Inpatient Co-ordinator

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

An exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team as a Imaging Pathway Navigator within the Clinical Imaging Admin & Clerical Team at the Clinical Imaging Department, Royal Cornwall Hospital, Truro, providing an efficient Imaging booking service for the Trust in a fast paced environment.

The main duties of the role will be to handle patient enquiries, support Imaging reception areas, contribute to the administrative processes within the service, assign appointments for all Clinical Imaging modalities and ensure that the bookings are within national targets. Minuting meetings and being responsible for a specific modality while ensuring cover for other modalities during colleague absence.

Communication, organisational and interpersonal skills are essential. You will also need to be flexible with a willingness to work rostered evenings and possibly weekends, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined targets.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

This is a full time (37.5 hours) permanent post.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

The post holder will be required to undertake a wide range of clerical duties associated with a busy clinical imaging service, in any of the departments within the Clinical Imaging Directorate, but not exceeding the banding of this role.
Working as part of the Clinical Imaging Team, the post holder will co-ordinate referrals and allocation of appointments covering a range of specialities including CT, MRI, Nuclear Medicine and Interventional Radiology.
The role of the Imaging Pathway Navigator will follow the Trust Access Booking and Choice policy, and ensure that patients are treated in a timely and effective manner and support the delivery of patient’s rights to access health services within maximum wait times.
Any other reasonable duties required to ensure delivery of a high quality imaging service.
The work is of a highly confidential nature and all regulations and protocols regarding patient confidentiality must be strictly adhered to, this incorporates using the Radiology Information System (RIS) to enter patient details onto a database.



  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting opportunity for someone to join the Obstetric & Gynaecology team to provide a brilliant first class administrative support to the care group ensuring a seamless patient experience from referral to treatment. We are seeking dynamic, well-organised, and pro-active booking coordinators/medical secretary. Ideally you will need a working...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    Access Team to act as the first point of contact relating to access management, referral to treatment and all wait time targets. Access Team to act as the first point of contact for patients exercising their legal right to access services within maximum waiting times under the NHS Constitution guidelines. Direct liaison with patients as part of the national...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The role of the Access Team Co-ordinator is to provide expert advice and support to all specialty management teams to ensure the delivery of all planned access targets, including referral to treatment and all cancer targets. Support the implementation of policies and procedures relating to the Access Policy. Provide a key role in monitoring the referral to...

  • Inpatient Booker

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The role of the Inpatient Booking Co-ordinator/Medical Secretary is to ensure inpatient booking and Medical Secretary duties are carried out in line with Trust Policy in full co-operation with the Clinical Administration Lead (CAL) and the Divisional Management Team, ensuring best practice is maintained at all times. The post holder will be responsible for...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The role of the Inpatient Booking Co-ordinator/Medical Secretary is to ensure inpatient booking is carried out in line with Trust Policy in full co-operation with the Clinical Administration Lead (CAL) and the Divisional Management Team, ensuring best practice is maintained at all times. The post holder will be responsible for all additions, removals,...

  • Discharge Co-ordinator

    6 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for a full-time Discharge Co-ordinator to support our two wards; Wheal Coates, and Gastroenterology and Liver Unit, alongside our Endoscopy Unit for two days a week. The postholder will be busy with discharging administrative duties supporting the Ward Leader and wider clinical team associated with being an inpatient discharge hub for...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    Promote a patient-focussed service in a caring environment and ensure collaborative working relationships with all other departments.Under the direction of practitioners or Clinical Imaging Support Workers ensure a smooth workflow and effective communication.Accompany Inpatients and Outpatients to and from examination rooms.Liaise with wards to arrange...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    Work at all times within the Trust policies and statutory legislation including emergency resuscitation and manual handling procedures. Maintain confidentiality of all information obtained through professional attendance on patients or through clinical access. Acquire knowledge of Trust Policies on infection control, disposal of sharps and clinical waste,...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The post holder is expected to hold an NVQ at level 3 within healthcare or working towards it. A member of the clinical imaging team, helping to provide high standards of care. Comply with local and Trust procedures to ensure health and safety in the workplace. Undertake clinical procedures, with a degree of autonomy to support pre, peri and post...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting opportunity for someone to join the Obstetric & Gynaecology team to provide a brilliant first class administrative support to the care group ensuring a seamless patient experience from referral to treatment. We are seeking dynamic, well-organised, and pro-active booking coordinators/medical secretary. Ideally you will need a working...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting opportunity for someone to join the Obstetric & Gynaecology team to provide a brilliant first class administrative support to the care group ensuring a seamless patient experience from referral to treatment. We are seeking a dynamic, well-organised and pro-active booking coordinator/medical secretary. If you enjoy working as part of a...

  • Research Data Officer

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The main responsibly of this role is to undertake data management duties to support the Senior Research Data Officer (SRDO) in line with the job description and to also undertake a supervisory role of the Assistant Research Data Officer (ARDO), delegating duties appropriate to their level and in line with their job descriptions. The post holder will work...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for an enthusiastic and motivated Ophthalmic photographer to join our existing team of photographers working within the Eye Unit at Royal Cornwall Hospital NHS Trust. The post will cover a wide range of ophthalmic imaging including optical coherence tomography (OCT), fundus photography, corneal topography and angiography supporting the wide...

  • Clinical Admin Lead

    6 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Hello, my name is Nancy, and I am the Service Manager for Neurology & Respiratory at Royal Cornwall Hospitals NHS Trust (RCHT) within the Specialist Medicine Care Group. This is an exciting time for the care group and our ambitious strategy will require enthusiastic, determined and highly professional individuals that enjoy using quality improvement...

  • Research Data Officer

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The research and development department has an opportunity for an enthusiastic individual to join our team that is pivotal in delivering new and exciting treatments to patients at RCHT. We are seeking a Research Data Officer to work within our well established department. The Research Data Officer will be mainly responsible for entering patient data into...

  • Consultant in Gap

    6 months ago


    Truro, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    Cornwall Partnership NHS Foundation Trust is seeking a consultant in General Adult Psychiatry to provide clinical leadership in the North Carrick Community Mental Health Team. This community post has become available at an exciting time for Mental Health services in Cornwall as we embark on a journey of transformation to develop services for the future. The...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for a part-time Discharge Co-ordinator to support our two wards; Wheal Coates, and Gastroenterology and Liver Unit, alongside our Endoscopy Unit for two days a week. The postholder will be busy with discharging administrative duties supporting the Ward Leader and wider clinical team associated with being an inpatient discharge hub for...

  • Cardiology Consultant

    1 month ago


    Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Cardiology Consultant to join our team at Royal Cornwall Hospitals NHS Trust. As a Consultant in Cardiology, you will be responsible for delivering high-quality patient care and contributing to the development of our Cardiology service.Key ResponsibilitiesDeliver comprehensive weekend ward rounds,...

  • Medical Secretary

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    The post involves communication with often distressed patients waiting to access the Pain Clinic for consultation and or procedures. It is therefore important to act in a calm professional and approachable manner. The physical aspects are to produce clinical and routine correspondence to health professionals, patients and their carers. Arrange patient...


  • Truro, United Kingdom Ramsay Health Care Full time

    **Radiology Administration Assistant | Duchy Hospital | Part Time 22.5 Hours** The role will be varied providing assistance to the imaging manager, the radiographers and their administrator colleagues. The responsibilities will be numerous but will be focused on, booking appointments and dealing with telephone enquiries. Previous experience in these areas...