Patient Pathway Co-ordinator

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams.

We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards.

You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Working closely with your MDT team, your administration duties will include managing correspondence(including audio transcription), actions from outpatient clinics and diagnostic results, together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient’s care pathway. Experience of MDT meetings and minute taking would be an advantage but not essential as training will be provided.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

This post will work primarily for the Trauma Service supporting our Fracture Clinics and wards.

You will work within a dedicated specialty clinical area to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Patient Pathway Co-ordinators and Patient Communications Officer to ensure a consistent and effective administration service is maintained at all times.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

For full details, please see the attached job description and person specification.



  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams. We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards. You should be able to work with minimum supervision and have a cheerful,...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator/Medical Secretary to work supporting the Parkinson clinical teams. We are looking for a new member to join our friendly and supportive administration team with the personality and passion to complement the existing team’s high standards. You should be able to work...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    MDT Meeting Co-ordination Practical organisation of multi-disciplinary team meeting through the following: Co-ordination of the clinical multi-disciplinary team meeting Collation and subsequent return of patient case notes where applicable Record MDT information as required Communication Be a role model demonstrating good communication and ensuring robust...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting new opportunity to join our Neurology Administration team We are seeking an enthusiastic, motivated person who can offer excellent administration skills to assist in the provision of a comprehensive service. This post holder will support the clinical team & nursing team in this new and exciting role and work as part of a well-established...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial. To contribute to the provision of a quality outpatient appointment service and the effective delivery of patient care. Ensure all outpatient clinics are fully utilised and cancelled slots filled effectively...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    Access Team to act as the first point of contact relating to access management, referral to treatment and all wait time targets. Access Team to act as the first point of contact for patients exercising their legal right to access services within maximum waiting times under the NHS Constitution guidelines. Direct liaison with patients as part of the national...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting opportunity for someone to join the Women's & Children's care Group, Colposcopy team to provide a brilliant first class administrative support to the department ensuring a seamless patient experience from referral to treatment. We are seeking a dynamic, well-organised, and pro-active Lead Colposcopy co-ordinator You will need a working...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Appointment Centre within the Royal Cornwall Hospital, is looking to appoint a member of staff in its Urgent Referrals Team, working as part of a team of outpatient advisers, the post holder will...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The role of the Lead Access Team Co-ordinator is to provide specialist advice and support to all specialty management teams to ensure the delivery of elective access targets, including referral to treatment and cancer targets. Support the development and implementation of policies and procedures relating to the RCHT Access Policy. Lead role in monitoring...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The role of the Access Team Co-ordinator is to provide expert advice and support to all specialty management teams to ensure the delivery of all planned access targets, including referral to treatment and all cancer targets. Support the implementation of policies and procedures relating to the Access Policy. Provide a key role in monitoring the referral to...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    General correspondence; ie clinic letters and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the Post Covid Service Co-ordinator, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen within the Urology Diagnostic and Treatment Centre for an Assistant Booking Co-ordinator to support the opening of Bodmin Community Diagnostic Centre (CDC). **Duties will include but not limited to**: booking of appointments, managing waiting lists, updating comments and managing patient RTT pathways in Radar and the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen within the Urology Diagnostic and Treatment Centre for a Booking Co-ordinator to support the opening of Bodmin Community Diagnostic Centre (CDC). **Duties will include but not limited to**: booking of appointments, managing waiting lists, updating comments and managing patient RTT pathways in Radar and the Somerset Cancer...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for a Colposcopy Co-ordinator to provide secretarial and administrative support to the Colposcopy Service as well as providing cover/support for colleagues within the Obstetrics and Gynaecology Service. The post-holder will receive, access, co-ordinate and book outpatient appointments for patients using knowledge of clinical specialties to...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Appointment Centre within the Royal Cornwall Hospital, is looking to appoint a member of staff in its Urgent Referrals Team, working as part of a team of outpatient advisers, the post holder will...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team as a Imaging Pathway Navigator within the Clinical Imaging Admin & Clerical Team at the Clinical Imaging Department, Royal Cornwall Hospital, Truro, providing an efficient Imaging booking service for the Trust in a fast paced environment. The main duties of the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to recruit a new Discharge Progress Co-ordinator to work on the Trauma Unit. The ward is a 56 bedded Trauma and Orthopaedic Unit based at Royal Cornwall Hospital. We have a hard working MDT, and have a variety of different patients everyday, no day is the same. We are looking for pro-active, highly motivated individuals who can work...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The Ophthalmology Outpatient Team within the Royal Cornwall Hospital, is looking to appoint a member of staff to Assist the Booking Team lead in a very busy and demanding area to work. The role of Outpatient Booking Coordinator will ensure in line with the Trust’s Access Policy that patients are treated in a timely and effective manner and support the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This would provide an opportunity to progress within the department over after the one year as you would get to be involved in many aspects of the departments work, learning all the relevant systems and processes and possibly supporting and working with the wider cancer services team. Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The Multidisciplinary Coordinator team are required to work closely with the Cancer Multi-disciplinary teams (MDT) and Cancer Nurse Specialists (CNS) to ensure timely patient care, efficient and well prepared meetings, and support the team in collecting and evidencing good working practice in line with national Cancer Standards and National Clinical...