Outpatient Appointment Co-ordinator

2 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial. To contribute to the provision of a quality outpatient appointment service and the effective delivery of patient care. Ensure all outpatient clinics are fully utilised and cancelled slots filled effectively To ensure all patients are communicated with efficiviey and efficiently Receive, access, co-ordinate and book outpatient appointments for patients using knowledge of clinical specialities to ensure patients are booked into the correct appointment slot together with any required diagnostic test.

To be fully conversant in the use of the specialised cancer database and the need for accurate inputting of appropriate information Ensuring patients are booked according to clinical urgency and RTT chronology. Ensure validation of RTT patient pathways is undertaken at time of adding to the waiting list. Communicate and escalate any shortfalls in capacity to the clinical Care Groups and ensure additional capacity is fully utilised and appropriately communicated to patients.



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