Appointment Administrator

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

We are looking to appoint a cheerful and motivated person to work within the busy Outpatient Appointment Centre at Pydar House in Truro.

The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments. It is a very busy and demanding area to work. The offices are open between 8am and 4.30pm and staff are expected to work on a rota basis to cover these hours.

The Appointment Administrator will be responsible for the management of outpatient referrals. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality. You must be confident, diplomatic and able to work in a busy environment with a pleasant and caring disposition. You will be required to have a good level of education and have some experience and knowledge of the NHS and ideally experienced in the use of the Outpatient Module of the Patient Administration System, E-Referrals, Maxims and Microsoft Word.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

To provide a quality outpatient appointment service for all patients. The postholder will be responsible for ensuring that both new and follow up referrals and appointments are processed in a timely, efficient, and accurate manner and that clinics are booked in line with service requirements and national guidelines.

To ensure accurate data recording with regard to outpatient appointments using the Patient Administration System (PAS), E-Referrals, Maxims and other systems. This will also include the provision of administration support to the appointment centre.



  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments, clinics and waiting lists. It is a very busy and demanding area to work. The offices are open between 8am and 4.30pm and staff are expected to work on a rota basis to...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    To provide a quality outpatient appointment service for all patients. The postholder will be responsible for ensuring that both new and follow up referrals and appointments are processed in a timely, efficient, and accurate manner and that clinics are booked in line with service requirements and national guidelines. To ensure accurate data recording with...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a cheerful and motivated person to work within the busy Outpatient Booking Services, managing outpatient appointments in a call centre environment. The Outpatient Booking Services provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a cheerful and motivated person to work within the busy Outpatient Booking Services, managing outpatient appointments in a call centre environment. The Outpatient Booking Services provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking for an eager and enthusiastic full time Apprentice Appointment Administrator to join our busy Outpatient Booking Centre at Pydar House, Truro. You will be joining a highly dedicated administrative team that supports patient care. Within this time you will undertake Level 2 Intermediate Business Administration Apprenticeship. Full training...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments, clinics and waiting lists. It is a very busy and demanding area to work. The offices are open between 8am and 4.30pm and staff are expected to work on a rota basis to...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The Outpatient Appointment Centre provides a focal point for outpatient appointments across the Trust and is responsible for the management of both new and follow up outpatient appointments, clinics and waiting lists. This is a very busy and demanding area to work. The offices are open between 8.30am and 4.30pm and staff are expected to work on a rota basis...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Booking Services within the Royal Cornwall Hospital, is looking to appoint a member of staff, working as part of a team of outpatient advisers. The post holder will co-ordinate referrals and the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Appointment Centre within the Royal Cornwall Hospital, is looking to appoint a member of staff in its Urgent Referrals Team, working as part of a team of outpatient advisers, the post holder will...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Booking Services within the Royal Cornwall Hospital, is looking to appoint a member of staff, working as part of a team of outpatient advisers. The post holder will co-ordinate referrals and the...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative job with a difference? The Outpatient Appointment Centre within the Royal Cornwall Hospital, is looking to appoint a member of staff in its Urgent Referrals Team, working as part of a team of outpatient advisers, the post holder will...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Obstetrics & Gynaecology Administrative Assistant We are looking to appoint a motivated person to work within the busy Obstetrics & Gynaecology admin team at Royal Cornwall Hospital, Truro. The aim of the role is to provide professional administrative support to the very busy Obstetrics & Gynaecology admin team, ensuring the provision of an excellent...

  • Administrator

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative role with a difference? The main duties of the job are to provide comprehensive secretarial and administrative support to clinical staff using a range of secretarial procedures in accordance with the processes. To contribute to the...

  • Office Administrator

    5 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    We are looking to appoint a motivated and enthusiastic individual who has a proven track record working as an administrator. The successful applicant will be able to demonstrate excellent organisational and communication skills. The post holder will be supporting the Women, Children & HIV Services maternity team, undertaking a variety of tasks. This role...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    **Apprenticeship**: Cancer Business Administration Apprentice **Apprenticeship**: 18 months duration An opportunity has arisen in the Cancer Services Department for an enthusiastic individual to join our team as an Administration Apprentice. You will have opportunity to develop the skills that help provide a comprehensive and effective administrative...


  • Truro, Cornwall, United Kingdom mydentist Full time

    Enhance Your Career with mydentistWe are seeking a skilled Front Office Administrator to join our team at our Maidwell practice in Truro.As a Front Office Administrator, you will be responsible for ensuring that our patients receive the best quality patient experience. You will optimize diary appointments, supporting the efficient and effective running of...


  • Truro, Cornwall, United Kingdom Well Placed HR Full time

    Job Summary:We are seeking an administrative professional to join our team at a well-respected accountancy firm in Truro. As an Administration Assistant, you will be the first point of contact for some of the firm's key clients, requiring a professional demeanor and excellent customer service skills.Key Responsibilities:Act as a liaison between clients and...


  • Truro, United Kingdom Jose and Blackler Ltd Full time

    **About us** Jose and Blackler Ltd is a Plumbing, Heating & Renewables business in Truro. We are looking for an Office admininstrator to work Monday to Friday in a varied role at our office in Threemilestone, this is a full time permanent position. You will be required to: - Perform various administrative tasks to support the office operations - Answer...

  • Office Administrator

    5 months ago


    Truro, United Kingdom TribePost Full time

    **About us** TaxAssist Accountants in Truro are part of an award-winning network of accountants, currently working from over 300 locations throughout the UK and serving more than 80,000 clients. We specialise in providing accountancy services, tax returns, payroll, bookkeeping, tax savings and tax advice to small businesses including Sole Traders,...

  • Administrator

    5 months ago


    Truro, United Kingdom Allium Environmental Ltd Full time

    **Administrator** **The Company** Allium Environmental Ltd. are Investors in People. We're keen to help you be the very best that you can be through a structured training programme with many opportunities for promotion. Our friendly, busy team are always willing to help each other and, as a business, we encourage and highly value teamwork. **Allium’s...