Administrator

7 days ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Have you ever thought of joining a self-motivated, productive team of dedicated people? Interested in an administrative role with a difference?

The main duties of the job are to provide comprehensive secretarial and administrative support to clinical staff using a range of secretarial procedures in accordance with the processes. To contribute to the effective delivery of patient care, through knowledge of consultant practice and hospital systems. It can be a very busy and demanding area to work but is rewarding in the difference it makes to patients.

As the Administrator for our Fertility Service, based in the Princess Alexandra Wing at Royal Cornwall Hospital you will be responsible for the management of appointment bookings & waiting lists, you will deal with general admin duties of the office. You will need to have excellent communications skills and be able to work in a calm, logical and methodical way. You must be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality. You must be confident, diplomatic and able to work in a busy environment with a pleasant and caring disposition. You will be required to have a good level of education and have outstanding customer care skills.

Working within a dedicated specialty to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.

To contribute to the effective delivery of patient care, through knowledge of consultant practice and hospital systems.

To maintain an effective administration service across the entire service, provide cross-cover for other admin team members as required.

To provide comprehensive administrative support to clinical staff using a range of administration procedures in accordance with the processes.

To provide secretarial and administrative support to consultants and other medical staff using a range of secretarial procedures and to provide cover for colleagues as necessary.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

**PLEASE NOTE**: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Work health assessments
Criminal record check standards
Right to work checks

**For further information please visit**:
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.


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