Patient Pathway Co-ordinator

4 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams.

We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards.

You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Working closely with your MDT team, your administration duties will include managing correspondence(including audio transcription), actions from outpatient clinics and diagnostic results, together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient’s care pathway. Experience of MDT meetings and minute taking would be an advantage but not essential as training will be provided.

The patient is at the centre of everything we do. Our admin team goal is creating a patient focused service offering the very best in healthcare support, meeting the needs of our patients.

**Our Trust values are**:
Care & Compassion

Trust & Respect

Working Together

Inspiration & Innovation

Pride & Achievement

To achieve them we need dedicated, engaged, happy and supportive colleagues, doing their best for patients, visitors, each other, and the organisation.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

You will work within a dedicated specialty clinical area to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Patient Pathway Co-ordinators and Patient Communications Officer to ensure a consistent and effective administration service is maintained at all times.

For full details, please see the attached job description.



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